I understand what you are trying to say. But let me counter with this. Since being a season seat holder from the start I've had increases each year, removal of regular tickets, removal of option to print tickets, removal of two types of cards for entrance, increased concession costs, removal of the right to leaving building during game, game program reduced to a poster line-up, having to use points to attend event that was free ( paint the rink) reduced give-aways at the end of games and even limited quantities given out. In return added was Jets reward points and a fan forum. Usually when you are a customer for awhile loyalty is something companies appreciate and often reward such as cable company giving better rates, free boxes etc. I can't say that I truly feel valued as a customer by True North, it feels more like take it or leave it.
Removal of regular tickets / forced digital ticketing
This has almost nothing to do with TNSE. This is a push by the NHL as a whole, and many other NHL teams have the exact same thing (Edmonton, Vancouver, Toronto, etc). The NFL as a whole has moved to digital ticketing, and many NBA teams have as well. This is a reality of the digital age, and regardless of what you believe it does have some benefits to consumers. I guarantee you in 5 years it will be the case for every team in the NHL.
Removal of the right to leaving building during game
Again something that has almost nothing to do with TNSE. This is standard at almost all sporting events I have attended (CFL games, NFL games, NHL games, NBA etc). This is something that I was surprised was ever allowed, and is certainly the standard. You know you can't leave bomber games either right?
Game program reduced to a poster line-up
This is such an insignificant complaint that it feels like you're really reaching. I would bet that probably 60% of printed game programs were thrown away, wasted, or left on the ground. I have seen hundreds of them left in seats or sitting on the ground.
Having to use points to attend event that was free ( paint the rink)
This is just entitlement here. It was free before so it should be free forever? This is an event that is put on by TNSE for no benefit of their own, and they likely have a reason to charge points for it that is not based in greed. This event loses TNSE money. It is something done for the community.
I think you need to re-evaluate your qualms with TNSE. All of your complaints are based on your
perceived expectations about what they should do for you outside of providing you with a ticket to attend a Jets game. TNSE and the Jets do not exist to make you
feel valued. It is very much a take it or leave it agreement, because there are a ton of other fans who do appreciate what TNSE has done for this city and don't have the level of entitlement you do who will easily take your place.