Ahh sorry. I would try chat? But they weren’t helpful for me.
I had a similar issue with the account linkage. I made a extra PS account and linked a new service account for FFXIV to it. Pain the ass? Yep, but I didn’t want to sub or buy the expansions without testing it.
FWIW, the PS store has the “complete” bundle for more than half off (I think it was $25?). This includes:
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We played for a few days and decided wth and got the expansions and 30 days.Let me know if you sign up! My cousin and I are always looking for people to dungeon and raid with (when we get to those haha)