Ugh, rant:
As mentioned earlier, I am in the process of buying a house. Super stressful as hell already and I'm also busy as frack at work and other things. First financing application with a major bank, so smooth, not a hitch and has already submitted a finalized offer to me in far less time than the second offering. I was told I could get me a better deal through a brokerage and I did which I started up a day after the first application. The second deal just needs more documentation which looked kinda weird and annoying, but OK fine, whatever, a grand in cash back incentive and time expected, probably worth it. It was all smooth with the brokerage with the first guy until he brought in another individual to help collecting the documentation... this second guy I swear does the bare minimum and doesn't use logic and he claims the mortgagor is rejecting the info, but I think he's just a jackass. It's literally collecting documentation and relaying it to the mortgagor.
What one major bank accepted with no question this guy claims the other mortgage offer-or doesn't accept because it doesn't spell everything else in black and white on the same page? Dude, you have additional information you can combine the documentation together and it works you friggen moron. Certain requirements I have submitted 3-4 times because this second jackass can't be damned to be clear with the requirements of the information before requesting it. Not to mention the information is so ridiculously in depth, I have serious questions about why they even need that information when the thing they're trying to prove is already on other documentation I submitted (and already accepted by another major bank lender)?
Dude obviously isn't spending the time to explain to the mortgagor the information is acceptable for what they're requesting, because his explanations are stupid as hell.
ie: I can't find your condo on a random condo document website to find proof of condo fees and property address, how do I know the condo corp is the same as the rental property address? How do I know your property exists? ~ Uhh, how about the condo fee schedule I submitted, the circled condo fee on the bank statement I submitted matching the condo fee schedule, the property tax statement I submitted AND the full current year operating budget report WITH letter from condo management company? What the hell do you mean none of that information combined meets the requirements?
ie: OMG, this name isn't you. Is this a fake document? ~ It's the property manager enacting on my behalf I told you about you imbecile.
(Responses obviously slightly embellished with my thoughts)
It's the same fracking conditional conditional mortgage requirement on the second application as the other bank and they're demanding 3-4x more information that is probably only a few signatures short of buying the damn place from me. This second dude also has issues with the basic use of email because "he can't find the attachment" even though everyone else cc'd in the email can see and dl the images (and I know the other broker can see the images because I've sent info to him like that before) and I've had to open the email, download the pics and resend the jpeg in a zip form multiple times just so that he can access it.
After chatting with a buddy who also did more than one application for a mortgage and blew up a "better deal of a few thousand dollars in cash back" with a broker due to similar stupidity, I'm considering that my next email will be to do the same.
I understand that they have their reasons for requesting information, but IMO they're being straight up stupid if one major bank lender accepted and has already approved it, but they do not. A thousand bucks is a solid chunk of change and probably worth this extra effort, but this week is insanely busy for me as busy season and work simultaneously started last week. I don't have time to redo acquiring stuff for them 2-4 times because this dumb scarecrow don't have no brain. What I expected to take 3-5 hours additional for documentation request etc. has already taken like 15 hours this week and is still ticking away. This second application easily is 3x the time required to fulfill and isn't even done yet. One more dumb request and I'm going to be more than happy to take my business elsewhere. What's even more infuriating is that the broker set up the mortgage with another major bank that I actually bank at. There's no damn way the requirements should be so much more stringent and idiotic than the other major bank. I'm so angry at the situation right now, I am seriously considering taking all of my banking and investments to another bank if they ask for one more stupid ass question/document to prove something that I feel like I've already proven 2-3x over this week.
*Sound of steam coming out of Fig's ears*
Sorry for the wall of text. I need to spare the moment to vent on HF so I don't murder an innocent bystander.
Great explanation though. 
