I’ve heard this. Is the game enjoyable?
The possibilities are crazy.
Oh Holodeck, you’re getting closer and closer...
That bloooooooooows wow.
Gets better. After an hour of working through the account restoration via chat, the next morning ToS send an email saying they can't open a case to restore transfer access unless I email them from the original address. When I do they just go ahead and suspend my EA account while they investigate the claim, seemingly for no reason.
Then support emails again and wants to know my User ID being used for the mobile app, which again had nothing to do with anything (I don't use the app and have given them all this info repeatedly).
Of course I looked online for instances of this and EA support is universally reviled as terrible and slow. Some people are banned for months for no reason (just buying players for various challenges, for example).
On the plus side it got me playing some offline season/manager/career crap I'd been neglecting, so there's that.
Thank for contacting EA Help! My name is Prateek and I will be assisting you with your FIFA 19 issue today.
Having gone through your case I gathered that you have contacted us regarding locked account. This shouldn’t have happened. I know that could be little more than disappointing. I would be happy to assist you.
I would like to inform you that in-order to raise dispute regarding your locked account you will have to contact us through that account.
I already did this! Several times!