I don't know whether it's a Toronto thing, but I was "shushed" at Leaf games and at Jays games by the "security" or ushers, whoever these people think they are. And I used to go, paint face, hair, wear jersey, foam finger, the whole shabang.
Not calling you a liar, I just sorta doubt that.
When I go, I try to be the loudest in my section, and like I said before it about 95% of the time gets people going. Some people just sit there and look at you weird, but who cares.
Also, just because the atmosphere is dead, doesn't mean it's the "suits" fault. There are about what? 17,000 other fans in the arena?
It's not the suits. (In fact, I have seen suits be louder then people in leaf jersey's) It's the whole arena that aren't cheering