Actual he does in that he started his career at the NHL HQ as vice president of hockey and business development and a quote from him at the time "In a broad sense, I think obviously, I am going to be another voice in the hockey ops, but at the same time people like [NHL COO]
John Collins and [NHL EVP Communications] Gary [Meagher] and [NHL Deputy Commissioner]
Bill [Daly] are going to allow me and teach me the business of hockey," Shanahan told NHL.com. "What I was excited about in their offer to bring me on board is that it was wide open for me. There was not going to be any room with a closed door and I would be given an opportunity to see and learn. As time goes by there will be some days where my role is more hockey specific and some days where my role is more business or marketing specific."
And contrary to what you have posted and what many seem to believe he was never only the head of the player safety department that was just one of his roles in 2011 when he became the leagues Senior VP. He had others that looked at things like Quintal at the time as he has been with that department since it's creation working under Shannahan.
Like I said, I just don't see Roy as a good match for the team as he continues to cycle of nepotism that has not helped the team over the last 20 years.