A few days ago the Bruins downplayed any issues with the new seats
When the complaints were coming from Bruins fans they downplayed the problem but now after a couple of concerts and Celtics preseason games, they now are aware they have a major issue to deal with.
This email was sent to the STH's
Local TV stations now on it
and this morning the Boston Globe
At TD Garden, fans are feeling the squeeze - The Boston Globe
When the complaints were coming from Bruins fans they downplayed the problem but now after a couple of concerts and Celtics preseason games, they now are aware they have a major issue to deal with.
This email was sent to the STH's
Local TV stations now on it
and this morning the Boston Globe
At TD Garden, fans are feeling the squeeze - The Boston Globe
The replacement earlier this year of seats throughout the arena — as well as the addition of 500 new spots — has left many fuming over the suddenly cramped quarters. In recent days, countless fans have voiced their seat-size-related frustrations, filling social media with complaints about discomfort and nonexistent legroom and, in some cases, threatening to boycott the Garden altogether.
“I expect it when I fly on Spirit Airlines,” said Dan Rosa of Lexington, a clinical psychologist and Bruins season-ticket holder for more than 25 years. “I don’t expect it when I go to the Garden.”
In a statement this week, TD Garden president Amy Latimer said venue officials were aware of the backlash and would be addressing the issue — though she offered little in the way of specifics.
“We are evaluating the situation with our seating installation and architect partners and we are implementing both immediate and phased-approach solutions,” Latimer said. “We will make this right for our guests.”
In an e-mail to the Globe, Garden spokeswoman Tricia McCorkle said that while some seats did change in size, the arena’s average seat size — the measurement from mid-armrest to mid-armrest — remains 19.1 inches, the same as last season. What’s more, the loge and balcony sections have increased by less than 20 seats total, she said; the rest is part of new seating areas on the eighth and ninth floors.
Unlike last year, however, all of the new seats feature cushioning on the seat and back, as well as a new armrest design and increased seat-back height that McCorkle said “may contribute to a smaller seat feel for guests.”
