Just a little story about the infamous Rexall service. My brother decided to take a chance last year and have a slice of pizza. He left his seat with 2 minutes left in the period and approached the BP counter. No one was in line, which he thought was great. Get a slice and leave. To his surprise, there was no pizza displayed. He ordered a slice, and they informed him they would be begin to make it for him. Told him they wanted it "fresh". While he waited, a lineup formed behind him, as the period had ended. 8 minutes later, he finally had his piece of pizza, and the lineup was 20 people deep. Unbelievable. How this has gone on for this long baffles me.
As to a new provider in Rogers Place, yes, the Katz group already said Northlands and their affiliates will NOT be used, thank God.
I think people that have never experienced anything but the food and service at Rexall will be pleasantly shocked when they see what actual food and service is like at the new place.