BernieParent
In misery of redwings of suckage for a long time
Ok, I need to know if I'm crazy, or if the world just sucks.
Ive been calling a ton of masonry places and electricians to get estimates for work on the inspection. Usually, when someone answers the phone at their office its "Hey this is Karen at So and So, how can I help you?". I always say something like "Good morning Karen, how are you today?" instead of just "i need an estimate", but i'm finding that people are really taken aback by that. All i get is "Good, how can i help you?" type responses.
Does anyone else feel the need to greet someone theyre callin before just jumping in? Or is that just me?
Seriously, though, I try to always put that open-ended question out there. For the 99% of people who will professionally say, "Good" or other brief reply, there is every once in awhile the person who will express true appreciation for this kindness. And even among those who give the quick answer, there are probably a number who are grateful for even the most basic of civility.
There are limits, though: I worked for a boss who was going through a messy divorce (most of the employees got hauled into court after the company went bankrupt to testify that he didn't tank on purpose). We had a teleconference with an educational sponsor, who asked how we were doing, and my boss blurts out that he is getting divorced. I was dumbfounded. To the credit of the gentleman on the other end, he expressed an appropriate level of sympathy and support and we moved on.