Confirmed with Link: Carolina Hurricanes Sale - He Dundon it.

[Boom Boom Apathy]

Sarcasm aside, I think you know what I meant.

 

[tarheelhockey]

That's fair Tarheel, but no one actually thinks the Canes are going to be the Whalers again. That's some grandstanding bs playing to his crowd - when even his crowd thinks it's stupid concept.

This is true, but surely you understand why this is different than people getting in a Twitter fight. This isn't a "don't let one bad apple represent the bunch" situation. He's the governor. He literally represents the whole bunch, and speaks for the state when he does something like that. The targets of those letters are well within their rights to get all up in a dander about it. He's attacking them as an actual representative of the State of Connecticut.

 

[bleedgreen]

I have to read them more closely obviously. Wouldn't he count as a bad apple representing the whole bunch though? No one thinks this is the start of the Whale's triumphant return.

 

[Negan4Coach]

That's fair Tarheel, but no one actually thinks the Canes are going to be the Whalers again. That's some grandstanding bs playing to his crowd - when even his crowd thinks it's stupid concept.

No but a lot of former Whaler fans hate the Hurricanes, at least the ones I know. That is what is perplexing. I'd be really annoyed if my team moved away after years of failure and then promptly won the Stanley Cup too, but damn.

And some, I assume are good people who became Caniacs


I do feel bad for the fans that lost their team and appreciate them still being attached to it. In principle, I like the idea of Whalers nostalgia being stoked with Jerseys and whatnot, and I'd even support a game up there wearing the Whalers uniform, but not if it encourages jagoffs like this governor to pop off like he did.

at this point it seems as bad an idea as throwing a pity-f*** to a psycho ex girlfriend just for old times sake.

 

[CandyCanes]

If Dundon figures this one out this will certainly help us bring in JT

 

[HisIceness]

I've been inside the locker rooms at Greensboro Coliseum once, some 15 years ago either before or shortly after an ACC Tournament. I don't know how bad they are at PNC but holy moses it smelled like rotting mildew at the GC.

 

[The Faulker 27]

I've been inside the locker rooms at Greensboro Coliseum once, some 15 years ago either before or shortly after an ACC Tournament. I don't know how bad they are at PNC but holy moses it smelled like rotting mildew at the GC.

That was probably just Phil Berger on a bender somewhere in there.

 

[Bub]

That was probably just Phil Berger on a bender somewhere in there.

All the likes for you.

Berger always looked like the "morning after" picture of the worst bender in your life. Dude could score tho....although I don't think I ever saw him skate into his defensive zone once.

 

[The Faulker 27]

All the likes for you.

Berger always looked like the "morning after" picture of the worst bender in your life. Dude could score tho....although I don't think I ever saw him skate into his defensive zone once.

And throw down. I loved Berger. He was the highlight of my early hockey fandom. I'll never forget when he moonlighted as a Mortgage specialist, and I came home to him sitting at my parents table talking to them about refinancing. I was like star stuck. Good times.

 

[Bub]

I hated him and everyone else on those old Greensboro teams.

 

[tarheelhockey]

One of the craziest experiences of my hockey life was when the Checkers acquired Berger. News traveled slow back then, so nobody knew about the trade until 10 minutes before his debut. The arena announcer laid it out there for everyone and you could have cut the tension in that arena with a knife. It would be like if the Hurricanes traded for Brooks Orpik and you found out right before the national anthem of his debut game.

 

[garnetpalmetto]

So I received a rather lengthy STM Survey. If anybody's interested, here's what they were asking about:

At a typical Canes game, how often do you feel delighted?

• Never
• Sometimes
• About half the time
• Most of the time
• Always

To what extent are the following benefits you receive as a Season Ticket Member important to you? (Options are Not at all important, Slightly important, Moderately important, Very important, or Extremely important)

• Food and beverage credit
• 15% concession discount
• Ticket exchanges
• Parking discount
• Additional ticket vouchers
• STM events
• 0% interest payment plan
• Individual game upgrade credit
• Personal representative
• Additional ticket discounts
• Merchandise discount

Please divide up exactly 100 points to the three benefits that are most important to you as a Season Ticket Member

• Food and beverage credit
• 15% concession discount
• Ticket exchanges
• Parking discount
• Additional ticket vouchers
• STM events
• 0% interest payment plan
• Individual game upgrade credit
• Personal representative
• Additional ticket discounts
• Merchandise discount

To what extent do the __________ meet your expectations?
(Options are Far short of expectations, Short of expectations, Equals expectations, Exceeds expectations, and Far exceeds expectations)

• Ticket sales representatives
• Parking staff
• Security staff & ticket takers
• Box office staff
• Ushers
• Concession staff

To what extent do you feel the following factors are important to you on a nightly basis?
(Options are Not at all important, Slightly important, Moderately important, Very important, or Extremely important)

• Team performance
• In-Game entertainment
• Food & Beverage/concessions
• Parking and/or entry and exit from PNC Arena
• Social interaction with other fans
• Overall game experience

To what extent do you feel ________ at a typical Canes game (On a scale of 1-7 with 7 being the high score)

• Content
• Satisfied

Do you know your Carolina Hurricanes representative by name?

• Yes
• No

Please provide the ticket representative's name:

Please rate your level of satisfaction with your Hurricanes Representative?

• Extremely dissatisfied
• Somewhat dissatisfied
• Neither
• Somewhat satisfied
• Extremely satisfied

What is your preferred method of contact with your representative?

• Phone
• Email
• Text message
• I prefer not to be contacted

When you are unable to attend a game, what do you typically do with your tickets?

• Utilize the Ticket Exchange program
• Attempt to re-sell my tickets
• Give them to a friend or family member
• Take no action and let the game pass
• Other

How important are the following Hurricanes in-game promotions to you as a Season Ticket Member? (Options are Not at all important, Slightly important, Moderately important, Very important, or Extremely important)

• Papa John's (3+ goals = 50% off next day)
• Bojangles (Power Play Goal = Free Bo-Berry Biscuit next day)
• Moe's (Justin Faulk goal = Free queso next day)
• McDonald's ($2 McCafe Drink All Season)

To what extent do you agree with the following questions (Options are Never, Sometimes, About half the time, Most of the time, and Always):

• I feel entertained during TV timeouts
• I pay attention to content on the video board during TV timeouts

How likely are you to use the charging stations around PNC Arena?

• Not likely
• Likely
• I did not know there were charging stations

If you had to pick one, which of the following do you think you pay the most attention to:

• Music
• Videos featuring players
• Stormy
• Fans on the videoboard
• Stats or analysis
• Contests with other fans
• Storm Squad

Do you purchase any of the alcoholic beverages sold at the arena?

• Yes
• No

Which of the following do you purchase most frequently at PNC Arena?

• Beer
• Liquor drinks
• Wine

How much do you like the following alcoholic beverages that are offered at PNC Arena: (Options are Dislike a great deal, Dislike somewhat, Neither like nor dislike, Like somewhat, Like a great deal)

• Craft beer
• Domestic beer
• Liquor drinks
• Wine

Who is your favorite current Hurricanes player?

How much do you like the following intermission contests? (Options are Dislike a great deal, Dislike somewhat, Neither like nor dislike, Like somewhat, Like a great deal)

• Human bowling
• Musical Chairs
• Mighty Mites
• Knocker balls
• T-Shirt Toss
• Hockey shootout

Have you ever dined in the Arena Club Restaurant located on Club Level South?

• Yes
• No

How often do you purchase food at PNC Arena concessions?

• Never
• Sometimes
• About half the time
• Most of the time
• Always

How often do you visit the following locations in PNC Arena: (Options are Never, Sometimes, About half the time, Most of the time, and Always)

• NC BBQ Co.
• Carvery Prime Rib
• Fire It Up
• Sausage Stop
• Buffalo Brothers Zone
• The Hideout
• Twisted Waffle
• Sliced
• General Concessions
• PDQ
• Market Place
• Makus Empandas

Thinking about your experience with concessions at PNC Arena, how much do you agree with the following statements? (Options are Strongly disagree, Somewhat disagree, Neither agree nor disagree, Somewhat agree, Strongly agree)

• The food was served hot and fresh
• The menu has a good variety of items
• The quality of the food is great
• Prices are comparable to other sporting venues I have attended
• The stands and carts I visit are clean
• I would recommend the arena food to a friend

In your opinion, how could we improve our food and beverage experience:

How important are the following aspects with regards to your decision to renew your season tickets (Options are Not at all important, Slightly Important, Moderately important, Very important, and Extremely Important)

• Team performance
• Pricing
• Benefits
• Parking and/or entry and exit from PNC Arena
• Social interaction with other fans
• Overall game experience

How do you feel your relationship with the Carolina Hurricanes has changed during the season?

• Dramatically worsening
• Worsening
• Somewhat worsening
• Staying the same
• Somewhat improving
• Improving
• Drastically improving

If there has been a change with your relationship, is there a specific reason(s)?

To what extent do you agree with the following statement: (Options are Strongly disagree, Somewhat disagree, Neither, Somewhat agree, and Strongly agree)

• I try to convince as many people as possible to come to a Hurricanes game

How likely are you to renew your Season Ticket Membership?

• I will not be renewing under any circumstance
• I will likely not be renewing
• I am undecided
• I will most likely renew
• I will definitely be renewing

On the last question you clicked ________. Can you provide any more information on why you feel this way?

Which season ticket package do you have?

• 11 game flex plan
  
• 22 game flex plan
• Full season

Who do you usually attend games with:

• The majority of games with friends/family
• Split evenly with friends/family and coworkers/clients
• The majority of games with coworkers/clients

How often do you read emails that come from the Hurricanes?

• I rarely open/read the emails
• I occasionally open/read the emails
• I always open/read the emails

In general how do you feel about the volume of emails you get from the Hurricanes organization?

• Too few
• Appropriate
• Too many

Did you attend hockey games with your family when you were growing up?

• Yes
• No

Please list any other sports you are a fan of:

When is your birthday?

What is your gender?

What is your hometown/state?

Would you like to refer a friend or acquaintance to our ticketing staff so that we can contact them?

In order to customize your experience, please provide any names/birthdays of family members that attend games with you:

This definitely seems like a more expansive survey than I've done since I became an STH...

 

[NotOpie]

What is your preferred method of contact with your representative?

I didn't see, "....rolling up to my front door with a shitload of free swag", as an option.

 

[garnetpalmetto]

I didn't see, "....rolling up to my front door with a ****load of free swag", as an option.

Now why didn't I think of that? Might have been a good way to score a new home jersey out of the survey.

 

[Boom Boom Apathy]

Hope that survey came with a "Here's an Amazon gift card for your time in filling this out." That seems unnecessarily long.

 

[Breakdowns]

Hope that survey came with a "Here's an Amazon gift card for your time in filling this out." That seems unnecessarily long.

To change things for better they need data though

 

[tarheelhockey]

Hope that survey came with a "Here's an Amazon gift card for your time in filling this out." That seems unnecessarily long.

I think it's fair to say that STM generally have a strong desire to make their voices heard. For this demographic, the opportunity to ***** directly to management is probably worth more than a gift card.

 

[garnetpalmetto]

Hope that survey came with a "Here's an Amazon gift card for your time in filling this out." That seems unnecessarily long.

No guarantee of anything but by filling out the survey you are "entered to win game tickets, autographed items and access to a post-game player meet and greet"

 

[Novacane]

No guarantee of anything but by filling out the survey you are "entered to win game tickets, autographed items and access to a post-game player meet and greet"

After filling out many college surveys with similar promises, I am convinced none of these prizes exists

 

[Boom Boom Apathy]

To change things for better they need data though

I think it's fair to say that STM generally have a strong desire to make their voices heard. For this demographic, the opportunity to ***** directly to management is probably worth more than a gift card.

I was joking about the Amazon card, but not really about the length of the survey. I hope they do get enough responses and if so, it's a non issue. I know, as a past STH, I'd look at the length of this and immediately put it in the trash.

 

[RodTheBawd]

Interesting take, BBA. I'm actually really impressed with how detailed that survey is and I'd be happy to fill one out.

 

[Boom Boom Apathy]

Interesting take, BBA. I'm actually really impressed with how detailed that survey is and I'd be happy to fill one out.

Hey, if they get enough people to fill them out, then the length it's a non issue. I just have seen with organizations I've been in (or involved with), that the longer the survey, the worse participation we got. There was always a sweet spot between enough questions to be meaningful and too many that impacts participation. For me, I get survey's for everything now. Got my car serviced for a recall, got a survey afterwards. Used the chat feature at my credit card for service, got a survey. Had a new HVAC unit put in, got a survey. Ordered something from Amazon, got a survey from the vendor, etc.. If they are more than a handful of questions, they go in the trash (1/2 of them do anyhow).

In fairness, a STH, as tarheel said, will have a more vested interest to have their voices heard where-as some of these other surveys, there isn't that vested interest for most of them. And I do think it's a good thing and it's promising that they are asking as I don't recall seeing anything like this when I was a STH in the past.

 

[Lempo]

I used to be in a survey group that filled a 10-15 minute survey weekly. Around Christmas time they used to send some cool stuff and once I got packages of sugar and syrup for testing. I saw the results every now and then referred in the news and learned the inner workings stuff like why there sometimes wasn't the obvious option "only a little" inbetween "none" and "some" (=because the reported results had it that the most of us people were hungering at least for "some" and then the survey client set out to get us some).

Then they stopped with the cool stuff and changed it to a point system, but the thing that really flipped me over was them making a donation for me to some developing country sceme as my reward. I really wanted my ****ing yearly quality scissors set bad, and this was not the deal.

 

[Navin R Slavin]

I filled it out. Apathy makes it super easy. Just click "meh" everywhere except where "jfwp" is an option.

 

[RodTheBawd]

I filled it out. Apathy makes it super easy. Just click "meh" everywhere except where "jfwp" is an option.

Such a millennial...