Management Update- TD Garden ushers receive more bad news, they’ve been laid off

Fenway

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Let's be clear on something - Delaware North is doing this WORLDWIDE

Delaware North announces temporary leave for majority of full-time employees, other steps in response to business impact | Delaware North

BUFFALO, N.Y. (March 25, 2020) – Delaware North has and continues to take the threat of COVID-19 very seriously and has taken actions advised by the U.S. Centers for Disease Control and Prevention (CDC) to help ensure the health and safety of guests and employees.

The spread of COVID-19 has forced the closure of nearly every one of Delaware North’s more than 200 operating locations in the United States, United Kingdom and Australia – including sports and entertainment venues, restaurants, casinos, and parks. Our airport locations are continuing to operate, but only at a greatly reduced scale.

In the early days of the pandemic, Delaware North took immediate emergency actions to stabilize the financial outlook, including restricting business travel and delaying ongoing projects. Now the company, along with many others in the hospitality industry, is absorbing ongoing financial losses as a result of government directives appropriately aimed at containing the spread of COVID-19.

Because of the sheer size of the company’s workforce and the uncertainty over when the crisis will subside, Delaware North CEOs Jerry Jacobs Jr., Lou Jacobs and Charlie Jacobs have made the agonizing but unavoidable decision to place more than two-thirds of the company’s 3,100 full-time employees on temporary leave.

Great attention was given to ensuring that full-time employees will continue to receive their medical, dental and vision benefits for eight weeks and a full week of pay for the first week on leave. The company’s greatly reduced full-time workforce staying on is doing so at a reduced rate of pay. In addition, thousands of frontline part-time employees are now no longer being scheduled for work as a result of the shuttered operations.

Delaware North is taking these temporary steps to ensure the company’s long-term success. The Jacobs family and Delaware North hope the crisis will be short-lived and greatly appreciate the talented and passionate employees who have made the company successful and hope they remain healthy and safe.

About Delaware North
Delaware North is one of the largest privately held hospitality and entertainment companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3.7 billion. Learn more about Delaware North at www.DelawareNorth.com.
 

SPLBRUIN

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Mar 21, 2010
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Let's be clear on something - Delaware North is doing this WORLDWIDE

Delaware North announces temporary leave for majority of full-time employees, other steps in response to business impact | Delaware North

BUFFALO, N.Y. (March 25, 2020) – Delaware North has and continues to take the threat of COVID-19 very seriously and has taken actions advised by the U.S. Centers for Disease Control and Prevention (CDC) to help ensure the health and safety of guests and employees.

The spread of COVID-19 has forced the closure of nearly every one of Delaware North’s more than 200 operating locations in the United States, United Kingdom and Australia – including sports and entertainment venues, restaurants, casinos, and parks. Our airport locations are continuing to operate, but only at a greatly reduced scale.

In the early days of the pandemic, Delaware North took immediate emergency actions to stabilize the financial outlook, including restricting business travel and delaying ongoing projects. Now the company, along with many others in the hospitality industry, is absorbing ongoing financial losses as a result of government directives appropriately aimed at containing the spread of COVID-19.

Because of the sheer size of the company’s workforce and the uncertainty over when the crisis will subside, Delaware North CEOs Jerry Jacobs Jr., Lou Jacobs and Charlie Jacobs have made the agonizing but unavoidable decision to place more than two-thirds of the company’s 3,100 full-time employees on temporary leave.

Great attention was given to ensuring that full-time employees will continue to receive their medical, dental and vision benefits for eight weeks and a full week of pay for the first week on leave. The company’s greatly reduced full-time workforce staying on is doing so at a reduced rate of pay. In addition, thousands of frontline part-time employees are now no longer being scheduled for work as a result of the shuttered operations.

Delaware North is taking these temporary steps to ensure the company’s long-term success. The Jacobs family and Delaware North hope the crisis will be short-lived and greatly appreciate the talented and passionate employees who have made the company successful and hope they remain healthy and safe.

About Delaware North
Delaware North is one of the largest privately held hospitality and entertainment companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3.7 billion. Learn more about Delaware North at www.DelawareNorth.com.

Hate that Jacobs is the owner of our Bruins, all he cares about is making money, despicable human being,
 
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Alicat

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Hate that Jacobs is the owner of our Bruins, all he cares about is making money, despicable human being,

I don't like the statement and how he's left his part timers hanging in the wind. I also find it revolting that the AG of MA had to step in and force his hand.

That said, every one of his businesses is closed right now. He's not making a damn thing. Add in that he's probably taken a nasty hit from the stock market and all of his construction projects are on pause.

He's not the only employer who is having to furlough people and reduce salaries. It absolutely sucks and we can be pissed at how he handled things when it comes to TD Garden workers but sometimes you also have to look at the big picture which isn't easy to do right now especially when you're the one getting screwed.

Again, by no means am I defending him just saying there's a lot more going into the decisions we aren't all privy to.
 
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Over the volcano

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Mar 10, 2006
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I don't like the statement and how he's left his part timers hanging in the wind. I also find it revolting that the AG of MA had to step in and force his hand.

That said, every one of his businesses is closed right now. He's not making a damn thing. Add in that he's probably taken a nasty hit from the stock market and all of his construction projects are on pause.

He's not the only employer who is having to furlough people and reduce salaries. It absolutely sucks and we can be pissed at how he handled things when it comes to TD Garden workers but sometimes you also have to look at the big picture which isn't easy to do right now especially when you're the one getting screwed.

Again, by no means am I defending him just saying there's a lot more going into the decisions we aren't all privy to.
It's a tough time for sure and there's a lot of sacrificing that he's willing to make, and by that I mean he's willing to sacrifice the livelihoods of others.
 
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CharaBadSenyshynGawd

Registered User
Jun 18, 2017
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I’m not sure why it’s so shocking that an owner doesn’t want to pay employees when they’re not working.

it’s real easy to be holier than thou when you’re giving away money that’s not yours.

unemployment is an option for these workers just like the countless others in the world right now.
 

CharaBadSenyshynGawd

Registered User
Jun 18, 2017
1,219
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I’m not sure why it’s so shocking that an owner doesn’t want to pay employees when they’re not working.

it’s real easy to be holier than thou when you’re giving away money that’s not yours.

unemployment is an option for these workers just like the countless others in the world right now.
 

the negotiator

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Nov 2, 2012
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I don't like the statement and how he's left his part timers hanging in the wind. I also find it revolting that the AG of MA had to step in and force his hand.

That said, every one of his businesses is closed right now. He's not making a damn thing. Add in that he's probably taken a nasty hit from the stock market and all of his construction projects are on pause.

He's not the only employer who is having to furlough people and reduce salaries. It absolutely sucks and we can be pissed at how he handled things when it comes to TD Garden workers but sometimes you also have to look at the big picture which isn't easy to do right now especially when you're the one getting screwed.

Again, by no means am I defending him just saying there's a lot more going into the decisions we aren't all privy to.


Having worked at multiple Fortune 500 companies you are right when you say the decisions have a lot of moving parts- many we are not pricy to.

That said there is a difference between making hard, objective business decisions and then being tone-deaf on how they are communicated to your employees. I grew up being trained to make hard headed decisions and implement them with a soft heart. Looks like the Jacobs family has a hard head and no heart
 
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Alicat

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Having worked at multiple Fortune 500 companies you are right when you say the decisions have a lot of moving parts- many we are not pricy to.

That said there is a difference between making hard, objective business decisions and then being tone-deaf on how they are communicated to your employees. I grew up being trained to make hard headed decisions and implement them with a soft heart. Looks like the Jacobs family has a hard head and no heart
We agree on the messaging. How they handled it is absolutely unacceptable. The lack of transparency is revolting.
 

BruinsFan1990

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Mar 29, 2016
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Winthrop, MA
I wish I could say that this would stop me from going to games, but I'm a sucker for hockey. I'll just have to take a long shower after each game...
 

TD Charlie

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Sep 10, 2007
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I’m not sure why it’s so shocking that an owner doesn’t want to pay employees when they’re not working.

it’s real easy to be holier than thou when you’re giving away money that’s not yours.

unemployment is an option for these workers just like the countless others in the world right now.

For A LOT of these employees, unemployment actually isn't an option. Ask me how I know. I'll spoil it for you; I'm one of 'em
 
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member 96824

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For A LOT of these employees, unemployment actually isn't an option. Ask me how I know. I'll spoil it for you; I'm one of 'em

It's real easy to be holier than thou, Chuck.

Love you buddy, we'll get to the other side of this soon.
 
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GordonHowe

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I don't like the statement and how he's left his part timers hanging in the wind. I also find it revolting that the AG of MA had to step in and force his hand.

That said, every one of his businesses is closed right now. He's not making a damn thing. Add in that he's probably taken a nasty hit from the stock market and all of his construction projects are on pause.

He's not the only employer who is having to furlough people and reduce salaries. It absolutely sucks and we can be pissed at how he handled things when it comes to TD Garden workers but sometimes you also have to look at the big picture which isn't easy to do right now especially when you're the one getting screwed.

Again, by no means am I defending him just saying there's a lot more going into the decisions we aren't all privy to.

Sorry.

JJ is worth, apparently, 3-3.5 billion. He can afford to take care of his workers, however "shuttered" Delaware North is.

Mr. Burns is a piece of sh*t. Always was. Always will be.

Eff him. Pig.
 

DKH

The Bergeron of HF
Feb 27, 2002
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52,003
I don't like the statement and how he's left his part timers hanging in the wind. I also find it revolting that the AG of MA had to step in and force his hand.

That said, every one of his businesses is closed right now. He's not making a damn thing. Add in that he's probably taken a nasty hit from the stock market and all of his construction projects are on pause.

He's not the only employer who is having to furlough people and reduce salaries. It absolutely sucks and we can be pissed at how he handled things when it comes to TD Garden workers but sometimes you also have to look at the big picture which isn't easy to do right now especially when you're the one getting screwed.

Again, by no means am I defending him just saying there's a lot more going into the decisions we aren't all privy to.
Fantastic summation
 

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