indfin
Registered User
- Jan 4, 2010
- 1,449
- 163
I just received an e-mail from Marissa this morning which is good news as far as I'm concerned. She's acknowledged a transition in staff and and provided contacts until they are fully staffed which is expected by mid-September.
As far as pdf tickets, I wouldn't count on it unless you have proof that they were promised. Even then, it's probably not going to happen as they are promoting being able to send them via text or e-mail to another individual.
Before I renewed back in February, I asked a series of questions via e-mail, so that I would have "proof". I like to have things in writing. In reply, my (now-former) rep replied: I am confirming I can send you PDF’s next season without a cost
Marissa was cc'd all of the e-mails (including that one), so I am glad to hear that she is still around.