I have to roll my eyes when you claim they're trying to make it a **** show. Is it one now? By many accounts, sure, although I haven't experience any issues and my buddy in group sales still has his job despite being based in northern NJ.
But it's a transition as they consolidate sales teams. They absolutely have work to do in order to make it more seamless but I'm confident Scott O'Neil, a highly respected guy who started as a ticket sales rep, will eventually get things in order. To insinuate they are sabotaging themselves is a joke. And consolidating their sales orgs into one makes perfect financial sense, though as I said, they need to work to make it seamless because I can agree that the issues njdevil26 reported are really bad.
It's still a very recent change. At least give it a month or 2 before trying to tell us that ownership is actually trying to destroy their business... Josh Harris didn't make a fortune turn money-losing companies into successful ones by purposely wrecking relationships...
Consolidating the sales staff is not a positive move. The Islanders and Nets have the same sales staff and my experience in dealing with them for client entertainment has been mediocre at best. A consolidated sales staff will be trained to act like robots, get the sale and move on to the next one. The quality of service we receive as STH will drop because of this.
Ticketmaster shows the season tix presale for Monday morning. Anyone heard anything?
Here is a link with the Isles and Nets sales staffs -
http://www.nba.com/nets/brooklyn/front_office_brooklyn/
https://www.nhl.com/islanders/team/business-directory
They aren't the same.
I have STH to the Isles and like every other organization, there are good reps and there are bad reps.
I haven't even gotten an email about it. I wonder if the Elias game is going to be a part of this too. Anyone have any idea?
I have to roll my eyes when you claim they're trying to make it a **** show. Is it one now? By many accounts, sure, although I haven't experience any issues and my buddy in group sales still has his job despite being based in northern NJ.
But it's a transition as they consolidate sales teams. They absolutely have work to do in order to make it more seamless but I'm confident Scott O'Neil, a highly respected guy who started as a ticket sales rep, will eventually get things in order. To insinuate they are sabotaging themselves is a joke. And consolidating their sales orgs into one makes perfect financial sense, though as I said, they need to work to make it seamless because I can agree that the issues njdevil26 reported are really bad.
It's still a very recent change. At least give it a month or 2 before trying to tell us that ownership is actually trying to destroy their business... Josh Harris didn't make a fortune turn money-losing companies into successful ones by purposely wrecking relationships...
To followup, this Devils Insider e-mail sent on Friday, 3 days after the purge of employees, shows a complete lack of planning and organization, except if making sure your STH base is locked up was key before canning everyone.
"If you are attending and still have questions about the event, contact your Member Services Account Manager." Really?
Oh the horror...
Eh I'm very forgiving and patient in general, a super easy customer. But this does sound like a gong show and it's not the first time. I like new ownership overall but between the uniform fiasco and now this in the same offseason they've blown getting any benefit of the doubt imo.
And why would they can DiCosmo? She's been with them since Vanderbeek, worked her way up from a rep. Exactly the person you'd want to stick around. Good grief if they're still slashing costs, I want them to be profitable of course but this seems a little much.
There's no excuse for reps out of Philly not having devils email domain names and devils on hold recordings from day one. This is easy stuff to implement, it's just laziness or incompetence. That's what alarms me the most about this.
Eh I'm very forgiving and patient in general, a super easy customer. But this does sound like a gong show and it's not the first time. I like new ownership overall but between the uniform fiasco and now this in the same offseason they've blown getting any benefit of the doubt imo.
And why would they can DiCosmo? She's been with them since Vanderbeek, worked her way up from a rep. Exactly the person you'd want to stick around. Good grief if they're still slashing costs, I want them to be profitable of course but this seems a little much.
There's no excuse for reps out of Philly not having devils email domain names and devils on hold recordings from day one. This is easy stuff to implement, it's just laziness or incompetence. That's what alarms me the most about this.
Eh I'm very forgiving and patient in general, a super easy customer. But this does sound like a gong show and it's not the first time. I like new ownership overall but between the uniform fiasco and now this in the same offseason they've blown getting any benefit of the doubt imo.
And why would they can DiCosmo? She's been with them since Vanderbeek, worked her way up from a rep. Exactly the person you'd want to stick around. Good grief if they're still slashing costs, I want them to be profitable of course but this seems a little much.
There's no excuse for reps out of Philly not having devils email domain names and devils on hold recordings from day one. This is easy stuff to implement, it's just laziness or incompetence. That's what alarms me the most about this.
Heard from someone who spoke to Scott O'Neill, President of the NJ Devils & 76ers at the Beach Bash yesterday. This did not come from any Devils employees. Remaining employees were advised they would be terminated if this did not remain internal: On Tuesday most of the sales reps, including group sales, were terminated along with VPs. There are currently 4 reps, down from in the teens. A team was hired 2 weeks ago & also subsequently fired this week after they leased apartments. 76ers are currently sold out for season tickets although they suck, and some of their staff are being brought to NJ to replicate it here. Both organizations terminated employees & are possibly consolidating positions. They are not prepared for pre-season, and if you need to speak to a rep - good luck. Marissa who was running the show was also canned and no one knows how things operate. Right now each rep probably has over 1300 contacts until a full-time permanent team is in place. If you get frustrated and impatient, please don't take it out on a rep - take it up with management. IMO and with others I've spoke to, the timing of this is ill advised, stupid and makes no sense.
Pre-sale is active. Use your account number. You're welcome.
Already bought two extra for Patty night.
Pre-sale is active. Use your account number. You're welcome.
From where? When I try it on the Ticketmaster app my number is invalid. When I look on the website I don't see access to a presale. I've never gotten an email. Gong show.
Pre-sale is active. Use your account number. You're welcome.
https://www1.ticketmaster.com/new-j...-new-jersey-01-13-2018/event/020052DAA49D2DF6
Enter your account number in the "Enter Offer Code" box.
Just tried the app and worked fine for me.
For some reason it did work using your link even though afaik it's the same page.