I am going to through my 2 cents in here...
I rarely post (like never) but do lurk a lot and after reading the posts, I wanted to add a different perspective.
First of all, I do believe that those of us who committed to season tickets during the initial drive absolutely helped bring the team here. If commitments had flattened out at less than 10k, I really believe we wouldn't have a team. In fact, the first time I talked with my rep, she said almost exactly the same thing. Also, when my cousin and I first discussed purchasing the tickets, we knew we would have to sell some games so our best hope was that we would maybe make back $500 of our total paid. We did not purchase the tickets to make money.
Like many STH, I live in Utah. Not a long drive but still far enough away that going to a game is an all day commitment. When talking to my rep before the first season began, I asked if me being out of town was a problem. Nope! Absolutely not! When I asked if the team was okay with me selling some games she assured me that the team knew it would happen and they had a system in place for selling games. The team initially used this as a selling point!
So, the season finally begins and everything is great. Way exceeding expectations. The arena, the atmosphere, the team. All fantastic. Then, when I started to sell some games, wow, I actually made a bit of money. How cool is that!
Then, like others here, my work situation changed. With a third of the season remaining, I wasn't able to go to anymore games. So in total, I sold just over half the games to last season. I also knew that I would not be able to attend hardly any games at all this season and probably next.
When the ticket controversy started, I followed all the rules the team demanded of us for selling tickets. I emailed my rep a few times trying to get clarification of what the team expected and each time her reply was very terse and very vague. I finally talked to her in December and offered to give up my final year if the team didn't want me as a STH any longer. I explained that I wasn't in this to make a profit and if the team wanted my seats to go to someone local, then great. I always try to be as calm and kind when dealing with costumer service people. I did that job myself once and know how shit it is so I wasn't combative at all. She replied (quite pointedly) that I was committed to 3 years and the team was not about to let people just walk away from their commitments. I don't remember her exact words but you get the idea. I actually don't blame her for being a bit angry with me. I am sure that she had more than one angry call from other STH so I understand her being defensive.
Anyway, okay, fine, I will keep my tickets, stay within their rules and continue to sell the games for one more year.
So imagine my surprise when my statement for next year came and they literally more than doubled the price. So much for honoring commitments. I decided to opt out of the final year which is what I offered to do in the first place. I am sad that I won't be a STH any longer but am fine with those seats going to someone local. The extra money I made by selling the games was nice but its not like I was able to buy a new car or something with it.
One thing I will do however is contact my credit card company and make sure that I am not 'accidentally' charged for next season anyway. After seeing how secretive and vague the team is with their customers, it wouldn't surprise me if they still tried to bill me.
One final thing that kinda bugs me. Apparently it isn't enough for a billionaire to make all the money. He has to make sure that no one else makes any money as well. Disappointing.