Jaded-Fan
Registered User
I have a little experience with this as I am a Managing Director in a company that is a 50/50 joint venture - with a private owner and an industry organization. With the private owner offering much more day to day input than the hands-off Chairman of the Board who is also among the top directors in the industry organization.
I would say that the underlined part is key; even if I would put it differently. A good owner/Chairman of the board, asks you to consider alternatives and asks tough questions in order to make sure that your strategy is sound. As a GM/MD you are supposed to be much more in tune with the operational reality of the company you manage, so you stick to your strategy where you know you're right, but you certainly use ownerships input as a sounding board and inspiration when advise or suggestions are offered. A weak GM/MD will do what he/she thinks the board wants... a good GM/MD always looks to learn or take in new perspectives that might gain you an edge.
Of course my industry is entirely unrelated to the very public demands and pressures of pro sports (as well as the size of operation and I assume GM salary ), but the key management theme that is shared across virtually all industries is the necessity to put together a team where you get the right mix of complimentary abilities.
The Pens seems a top notch operation at the board and company infrastructure level, but below Shero it is not their table. That is Shero's responsibility. Of course.... if Shero is a problem, then that is the boards responsibility. I don't really think he is, but considering also KIRKs references to past defining moments in Shero's career, it is certainly time that management asks him to elaborate on why the management team and roster he has has put together deserves their trust.
To me good ownership has only one job, aside from making payroll and providing the resources to compete.
Hiring and firing and evaluating the GM.
That is the only fair evaluation of Mario's 'job' at this time.