This gif reminds me of the time I was waiting at the Apple Store at Crabtree (for like four ****ing hours) and an older gentleman comes stamping through the door like he’s gonna punch somebody.
He strides up to the iPad-toting teenager at the front and
demands to speak to the manager about having his phone replaced with the insurance he paid for (and he said it just like that… the insurance plan
he paid for, by god!). I don’t remember all the details, but he was projecting his voice from his chest so the whole room of people could hear, presumably so they could bear witness to how his middle-aged consumer rage once gave him a free pass to the front of an hours-long line.
Anyone who has done business with the Apple Store can imagine how the next few moments went went. The soullessly-grinning teen consulted his iPad with great concern, and gently informed the gentleman that he would have an X hour wait. Cue dramatics.
So Terry (I understand this is what we call male Karens now?) pulls up his belt, along with his privilege, and
walks past the scheduler to the second layer of management deeper in the store. At this point, he has engaged in Serious Business. And he now has the undivided attention of the roughly 85 people jammed into a pre-COVID corporate fishbowl.
What followed was like an Apple training video on techniques for calmly explaining the concept of an ineligible insurance claim to a man who visibly appears to be on the verge of bursting an artery. Up against the full brunt of corporate apathy, and yet also unable to gain the moral high ground against a patiently smiling teenager, Terry had an ace card left in his arsenal — the angry exit.
Fully aware that he was now performing on stage, he stamped back down the center aisle with the path-clearing energy of a charging rhinoceros. Past the dead-eyed scheduler. Past me, cursing the dead phone that forever forced me to relate this story through print instead of video. And to the threshold of the front door, where he stopped and turned on his heel for one last volley.
He would
never, he informed us all,
never purchase an Apple product again! Red in the face but apparently satisfied that he had restored his dignity, he turned and took one last hard stride toward the threshold of the Apple Store.
Except it wasn’t the door. It was a meticulously spotless, perfectly transparent, floor-to-ceiling window.