I get why they're doing it from a cost-saving and re-allocation of employees stand point. They don't have to spend time and money hiring and training new Devils sales staff. However, from a customer service stand point this is extremely unprofessional and should never happen.
At least make a bare minimum effort to change the signatures on the emails to include something about the Devils.
And for those fans who may be die-hard NBA fans and dislike the Sixers, which is very possible because I hate the Flyers, Phillies, and Villanova, this could possibly deter them from buying tickets.
I'm not sure who would have been in charge of this decision, but this is a big head scratcher for me.
At least make a bare minimum effort to change the signatures on the emails to include something about the Devils.
And for those fans who may be die-hard NBA fans and dislike the Sixers, which is very possible because I hate the Flyers, Phillies, and Villanova, this could possibly deter them from buying tickets.
I'm not sure who would have been in charge of this decision, but this is a big head scratcher for me.