ElysiumAB
Registered User
- Sep 12, 2013
- 5,915
- 5,570
i want to cancel mine anyway - don't see an easy method. Did you have to phone them?
(why can't they just make it easy)
I've requested a refund for the service which has been unavailable or terrible quality (it seems to have improved a bit).
Each time they send me an email saying I'll receive another email within 1-2 business days with the decision on the refund request.
I never, ever get the other email.
Great business model, create a monopoly and then make your customer service a hopeless black hole.