After 30 years of more paper I think things are turning the corner. My doctors don't have folders they add onto anymore. Oh wow! I can print boarding passes from home - uh, now they are on your phone. My utility bills/bank statements/ are all available online now. E-file income taxes and save the pdf. Etc., etc. It will take a while longer but we are getting less dependent on paper.
I think COVID really pushed the process forward. A lot of older and non-technical people learned to use Zoom, touchless payment systems, and online banking. Even for the folks who were already living a digital lifestyle, the lockdowns killed that last vestige of paper in their lives -- the shut-down libraries moved to digital lending, schools replaced a folder of papers with Google Drive and text announcements, the idea of bringing handouts to a work meeting became obsolete. Even handling paper mail was scary in the early days, before we had a clear handle on how the virus spread. In a lot of subtle and not-so-subtle ways, it all added up to an acceleration toward the post-paper era.
Just today, an exec at work told me his division is planning to eliminate all printing costs in the near future.
All printing costs, both internal and external. Sooner or later, there's a tipping point where owning a printer is like owning a fax machine. See below:
I've come full circle in that the advances in the digitalization of this stuff has caused me to not have a printer at my house. And because I don't go into the office all that much anymore, I can't print my personal stuff at work either.
So... I have to go to UPS or whatever every time I need to print something. Lol.
I realized the other day that I'm there. One of my kids' extracurriculars wanted me to print and sign a legal form, and I realized that getting my home printer to work properly would actually cost more time and money than printing at UPS. So I ended up doing it there, which meant showing my kids that process, which means they now conceptualize printing as an unusual occasion worthy of finding a service to do it. Printers are going to be their generation's fax machines.