Desperately Need GMAIL Help

[ODAAT]

Hi Friends, not sure where to turn, hoping someone here can help. About 10 days ago I changed my GMAIL password, some strange stuff coming into my emails, thought changing up the password would be wise. I don`t use obvious passwords and I wrote this one down on a piece of paper, left it on my desk at work and didn`t really think about it. I turned it over so nothing was on the paper if anyone was to come in but the evening cleaner had to have tossed it and poof, no clue what I changed password to

Went to check emails and said I was locked out and when I tried to sign in, I couldn`t remember password, Gmail asked for my phone number for confirmation of account when I pressed "Forgot Password" then it said it sent a link to my gmail to help me reset my password. All my bills go to this account and some other things. It says I have had too many failed attempts and come back in a few hours

Woke up today and tried it again and same thing, gmail sent link to a bloody gmail account I can`t access. I`m not super techy in the least, thought if I started another gmail account I could link the two but of course it needed my password for my primary email to do so. I`m at my wits end, any help would be so appreciated

I followed some link page to recover accounts too and that didn`t work..PM`s more than welcome, thank you

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[Osprey]

It doesn't make sense for them to send the "reset password" link to the same gmail account that you can't access. Are you sure that they didn't send it to a different address that you set as your recovery address? If it's also a gmail address, then try to log into gmail with that address and whatever password that it's always been.

Alternately, if you updated the gmail/mail app on your phone with the new password, then it should've automatically saved it and you should be able to access the "reset password" e-mail through it.

Finally, if you're still stuck, you should probably contact the gmail support team.

 

[tarheelhockey]

Hi Friends, not sure where to turn, hoping someone here can help. About 10 days ago I changed my GMAIL password, some strange stuff coming into my emails, thought changing up the password would be wise. I don`t use obvious passwords and I wrote this one down on a piece of paper, left it on my desk at work and didn`t really think about it. I turned it over so nothing was on the paper if anyone was to come in but the evening cleaner had to have tossed it and poof, no clue what I changed password to

Went to check emails and said I was locked out and when I tried to sign in, I couldn`t remember password, Gmail asked for my phone number for confirmation of account when I pressed "Forgot Password" then it said it sent a link to my gmail to help me reset my password. All my bills go to this account and some other things. It says I have had too many failed attempts and come back in a few hours

Woke up today and tried it again and same thing, gmail sent link to a bloody gmail account I can`t access. I`m not super techy in the least, thought if I started another gmail account I could link the two but of course it needed my password for my primary email to do so. I`m at my wits end, any help would be so appreciated

I followed some link page to recover accounts too and that didn`t work..PM`s more than welcome, thank you

Hopefully you've figured this out by now, but my unhelpful anecdote is that my wife had to abandon a 10+ year old Google account after getting locked out in similar fashion. They were absolutely not willing to take any alternate form of ID.

 

[ODAAT]

Hopefully you've figured this out by now, but my unhelpful anecdote is that my wife had to abandon a 10+ year old Google account after getting locked out in similar fashion. They were absolutely not willing to take any alternate form of ID.

thank you, after almost 2 weeks I was finally able to retrieve the account, what an ordeal