slim04
All Things Boston
Did anyone get any feedback from the Bruins claiming that there was a tech issue with TM.com? I'm seeing a bit of this in FB groups
Kind of. Mine reached out to acknowledge and apologize for the issues, but there wasn't a solution yet.
Let's be honest, the whole thing sucks, and the job of the ticket reps really suck because they can't really do anything. This all boils down to TicketMaster and how it is configured. Should people with 4 tickets have been allowed to buy two/two seat pods? No. You can rest assured that those people will go and sell the other two tickets.
Here's how this should have been rolled out. With capacity at 25% you should have allowed STHs to have 1 of the 4 games (assigned by the team) and then rotate for the next round. If you have 4 (or more) you can get a pod of 4. If you have 2 you can get 2. If you have 3 or 1 maybe you're allowed to buy 4 or 2 (I don't know I'm spitballing here.)
Whatever would be left over from STHs who don't buy them could be made available for general sale or perhaps to STHs who would like to go to more than 1 game.
This is what other teams do who offer partial season packages. If you get a 10 game pack you're provided 1 of the 4 games/round and the game number rotates each round.
Is it ideal? No, but what has been over the last year. Just don't take it out on your rep. Their job sucks enough already on days like yesterday.