The Official "I HATE the new STH account management site." Thread

Discussion in 'Washington Capitals' started by calicapsfan, Oct 26, 2018.

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The New Site Makes Me Want To:

  1. Slit my wrists

    66.7%
  2. Tear my hair out

    0 vote(s)
    0.0%
  3. Cry quietly to myself

    33.3%
  4. Hug Ted

    0 vote(s)
    0.0%
  5. Jump for joy

    0 vote(s)
    0.0%
  1. calicapsfan

    calicapsfan NFA

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    WHY!?!?!?!

    It's so awful that I can't even put it into words. Are others as frustrated as me?
     
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  2. CapitalsCupReality

    CapitalsCupReality It’s Go Time!!

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    This has gotten worse and worse as they try to tighten the pricing and control the aftermarket.
     
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  3. Silky mitts

    Silky mitts It’s yours boys and girls and babes let’s go!

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    What don’t you like other than they don’t put the barcodes on the tickets so you have to do a manual transfer for Stubhub?
     
  4. RandyHolt

    RandyHolt Keep truckin'

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    Is it a desperate attempt to prevent foreign fans from invading?

    The game needs more hate, but not this type. Torts knows what I am talking about. #ThugsNotHugs
     
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  5. calicapsfan

    calicapsfan NFA

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    • Can’t share them with others from Apple wallet.
    • Have repeatedly had share or sell greyed out for no reason
    • Can no longer batch-share tickets
    • Can’t save email addresses for ticket partners
    And that’s just big issues off the top of my head.
     
    Last edited: Oct 27, 2018
  6. usiel

    usiel Aegrescit medendo Sponsor

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    I'm not a season ticket holder (though a I have co-worker who has had some for a decade) but nominally keep up on changes like this. But this does seem something that Ted should be confronted with directly in person because the whole thing smells.
     
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  7. Sam Spade

    Sam Spade HFBoards Sponsor Sponsor

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    Ted is an owner who seems to listen to fans concerns, write to Monumental or to him with your issues. It can't hurt.
     
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  8. VaCaps Fan

    VaCaps Fan Registered User

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    Vivid seats is a good website
     
  9. Empty Goal Net

    Empty Goal Net Registered User

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    Also (for me at least)
    • Selling price data for comparable tickets is no longer provided when you list yours
    • Can't transfer concession credits when sharing tix with others
     
  10. calicapsfan

    calicapsfan NFA

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    Yep. Also, the descending and market pricing options are gone.
     
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  11. HFBCommenter

    HFBCommenter Rick Ro$$

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    Selling tickets through a computer is okay but selling them through phone can be a chore. The forward / back bar stays at the bottom and I can't see what button I'm pressing :laugh:
     
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  12. AlexBrovechkin8

    AlexBrovechkin8 Playoff chokers, they said.

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    Can't imagine a scenario where I'd become a STH for any professional sports team, unless it was as a business expense. Being a Redskins STH actually made me like the team and the NFL less. They try to pry every last nickel and dime out of you.
     
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  13. JMUcapsfan07

    JMUcapsfan07 Registered User

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    I could definitely see liking the skins less after being a STH. lol

    I've had Caps season tickets since 2008 and can honestly say they treat season ticket holders very well. Other than minor annoyances like what is mentioned in this thread I have very few complaints - until February when the Stanley Cup victory gets factored into the annual price increase.
     
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