The Official "I HATE the new STH account management site." Thread

Discussion in 'Washington Capitals' started by calicapsfan, Oct 26, 2018.

?

The New Site Makes Me Want To:

  1. Slit my wrists

    66.7%
  2. Tear my hair out

    0 vote(s)
    0.0%
  3. Cry quietly to myself

    33.3%
  4. Hug Ted

    0 vote(s)
    0.0%
  5. Jump for joy

    0 vote(s)
    0.0%
View Users: View Users
  1. calicapsfan

    calicapsfan NFA

    Joined:
    Aug 3, 2006
    Messages:
    14,436
    Likes Received:
    3,235
    Trophy Points:
    186
    Gender:
    Female
    Occupation:
    editor
    Location:
    Berserkly
    WHY!?!?!?!

    It's so awful that I can't even put it into words. Are others as frustrated as me?
     
    VaCaps Fan likes this.
  2. CapitalsCupReality

    CapitalsCupReality It’s Go Time!!

    Joined:
    Feb 27, 2002
    Messages:
    42,194
    Likes Received:
    2,956
    Trophy Points:
    231
    Occupation:
    Devil’s Advocate, Caller of BS
    This has gotten worse and worse as they try to tighten the pricing and control the aftermarket.
     
    calicapsfan and VaCaps Fan like this.
  3. Silky mitts

    Silky mitts It’s yours boys and girls and babes let’s go!

    Joined:
    Mar 9, 2004
    Messages:
    2,029
    Likes Received:
    807
    Trophy Points:
    139
    What don’t you like other than they don’t put the barcodes on the tickets so you have to do a manual transfer for Stubhub?
     
  4. RandyHolt

    RandyHolt Keep truckin'

    Joined:
    Nov 3, 2006
    Messages:
    31,674
    Likes Received:
    2,870
    Trophy Points:
    186
    Is it a desperate attempt to prevent foreign fans from invading?

    The game needs more hate, but not this type. Torts knows what I am talking about. #ThugsNotHugs
     
    VaCaps Fan and calicapsfan like this.
  5. calicapsfan

    calicapsfan NFA

    Joined:
    Aug 3, 2006
    Messages:
    14,436
    Likes Received:
    3,235
    Trophy Points:
    186
    Gender:
    Female
    Occupation:
    editor
    Location:
    Berserkly
    • Can’t share them with others from Apple wallet.
    • Have repeatedly had share or sell greyed out for no reason
    • Can no longer batch-share tickets
    • Can’t save email addresses for ticket partners
    And that’s just big issues off the top of my head.
     
    Last edited: Oct 27, 2018
  6. usiel

    usiel Aegrescit medendo Sponsor

    Joined:
    Jul 29, 2002
    Messages:
    10,862
    Likes Received:
    187
    Trophy Points:
    186
    Gender:
    Male
    Occupation:
    musician/ts
    Location:
    Klendathu
    Home Page:
    I'm not a season ticket holder (though a I have co-worker who has had some for a decade) but nominally keep up on changes like this. But this does seem something that Ted should be confronted with directly in person because the whole thing smells.
     
    VaCaps Fan and calicapsfan like this.
  7. Sam Spade

    Sam Spade Registered User Sponsor

    Joined:
    May 4, 2009
    Messages:
    18,943
    Likes Received:
    5,641
    Trophy Points:
    156
    Location:
    Maryland
    Ted is an owner who seems to listen to fans concerns, write to Monumental or to him with your issues. It can't hurt.
     
    HFBCommenter and VaCaps Fan like this.
  8. VaCaps Fan

    VaCaps Fan Registered User

    Joined:
    Feb 18, 2018
    Messages:
    1,405
    Likes Received:
    2,386
    Trophy Points:
    98
    Gender:
    Male
    Vivid seats is a good website
     
  9. Empty Goal Net

    Empty Goal Net Registered User

    Joined:
    Feb 13, 2010
    Messages:
    1,090
    Likes Received:
    697
    Trophy Points:
    109
    Also (for me at least)
    • Selling price data for comparable tickets is no longer provided when you list yours
    • Can't transfer concession credits when sharing tix with others
     
  10. calicapsfan

    calicapsfan NFA

    Joined:
    Aug 3, 2006
    Messages:
    14,436
    Likes Received:
    3,235
    Trophy Points:
    186
    Gender:
    Female
    Occupation:
    editor
    Location:
    Berserkly
    Yep. Also, the descending and market pricing options are gone.
     
    VaCaps Fan likes this.
  11. HFBCommenter

    HFBCommenter •régistérédUSÊR•

    Joined:
    Sep 19, 2008
    Messages:
    268,945
    Likes Received:
    1,979
    Trophy Points:
    186
    Gender:
    Male
    Occupation:
    Broadcasting Personality
    Location:
    Reddit
    Selling tickets through a computer is okay but selling them through phone can be a chore. The forward / back bar stays at the bottom and I can't see what button I'm pressing :laugh:
     
    VaCaps Fan likes this.
  12. AlexBrovechkin8

    AlexBrovechkin8 Playoff chokers, they said.

    Joined:
    Feb 18, 2012
    Messages:
    13,367
    Likes Received:
    3,285
    Trophy Points:
    156
    Gender:
    Male
    Location:
    Old Town, VA
    Can't imagine a scenario where I'd become a STH for any professional sports team, unless it was as a business expense. Being a Redskins STH actually made me like the team and the NFL less. They try to pry every last nickel and dime out of you.
     
    VaCaps Fan likes this.
  13. JMUcapsfan07

    JMUcapsfan07 Registered User

    Joined:
    Jan 29, 2010
    Messages:
    200
    Likes Received:
    121
    Trophy Points:
    61
    Location:
    NoVA
    I could definitely see liking the skins less after being a STH. lol

    I've had Caps season tickets since 2008 and can honestly say they treat season ticket holders very well. Other than minor annoyances like what is mentioned in this thread I have very few complaints - until February when the Stanley Cup victory gets factored into the annual price increase.
     
    calicapsfan and VaCaps Fan like this.

Share This Page

monitoring_string = "358c248ada348a047a4b9bb27a146148"