Just my take. Jessica Kent seems like a nice person that probably doesn't deserve the scorn and ridicule being seen in the thread. Just saying. We all have our takes.
Next, Jessica is a paid shill. I'm not insulting with that. She's a young kid with a good job, that does well in her presentations, is enthusiastic, and is running the same party line that Stauffer, Principe, Quinn, would. The difference being she is young, has a good job, and those are harder to find for young people. There is no way I'm going to blame Jessica Kent for sticking to the script. She wants a job. So she manufactures the positivity perspective required by the org. She does it well.
Don't shoot the messenger. Nothing is her fault.