Anzes Eyes
5th line centre
- Jun 2, 2011
- 537
- 0
I've been with novus since 2006 and I've never had the problems you're stating. Before that I bounced back and forth between shaw/telus and I just found the customer service and internet/tv seemed a lot more consistent than shaw/telus.
I also like the fact that if shaw/telus have some crazy promo out to lure me back to them, novus will match the promo no questions asked. Just recently Shaw had offered me internet/cable for $45/month for 6 months. Called novus and matched it and extended that promo for an additional 6 months.
On top of that, if I need to call for a billing or technical support question it's usually answered within 30 seconds of being placed in the queue or right away.
Happy customer here!
p.s. no, i'm not an employee, that's just how highly I think of novus.
How do I get Shaw to offer that to me so I can hold Novus hostage?