Hunter Gathers
The Crown
http://www.theverge.com/2016/10/9/13215728/samsung-galaxy-note-7-third-fire-smoke-inhalation
This is serious enough for its own thread at this point.
First, Samsung didn't warn folks after it already knew of another replacement Note device catching fire. That's bad enough as it is.
Next, however, is someone from Samsung somehow sent the owner a text by accident stating:
This is pretty crazy. Slow down someone for alerting the public of your dangerous device!?!?
Damn.
They text message from Samsung is incredible.
This is serious enough for its own thread at this point.
The most disturbing part of this is that Klering’s phone caught fire on Tuesday and Samsung knew about it and didn’t say anything. And actually, it gets worse than that.
Samsung asked Klering if they could take possession of the phone and he said no, though the company did pay to have it x-rayed — but the damning evidence comes in the form of a text message that Klering inadvertently received from a Samsung representative:
First, Samsung didn't warn folks after it already knew of another replacement Note device catching fire. That's bad enough as it is.
Next, however, is someone from Samsung somehow sent the owner a text by accident stating:
Just now got this. I can try and slow him down if we think it will matter, or we just let him do what he keeps threatening to do and see if he does it
This is pretty crazy. Slow down someone for alerting the public of your dangerous device!?!?
Samsung was aware that its replacement phones were catching fire five days ago. Another caught fire on Thursday (on an airplane), and then another on Friday in the hands of a thirteen-year old girl. That’s three in less than a week, with Samsung giving its customers little more than meaningless platitudes about "[taking] every report seriously" and that "customer safety remains our highest priority as we are investigating the matter."
Except that’s a lie. If customer safety was really the highest priority, we would have seen statements from Samsung telling customers to stop using even their replacement phones after the fire on the Southwest flight on Thursday.
Damn.
They text message from Samsung is incredible.
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