Of course: they usually won't. That being said, if a company is going to lay off 1,000 employees since they don't want to accept the short term pain or a small business with four employees will fail, which scenario would the government prefer? On TV, they would say they want to save that small business but, in reality, they care more about 1,000 people continuing to be paid. We all know politicians lie: all of them. They can advertise what this loan is for to look good but it is really designed to try to keep people off of unemployment since the forgiveness is based on maintaining payroll levels equal to those pre-virus. The government would rather forgive eight weeks of payroll v. people staying on unemployment for a much longer period.
The government also decided to use for-profit entities as the means of providing the money. Yes, the government is providing the Banks with a loan fee based on the size of the loan but there are no interest payments for six months and any portion of the loan that is not forgiven becomes a two year loan at 1%. How much capital does a Bank want to risk being out at a 1% return for two years before factoring in cost of funds etc.?
I've seen the government not honor SBA guarantees in the past so the idea that banks should just drop billions of dollars of no collateral/no personal guaranty loans based on very little guidance from the SBA is crazy. The SBA--like most government agencies--is not built for speed and they were woefully unprepared for the enormity of this program but you can't blame them: it was signed into law on a Friday and they were supposed to be ready to accept and approve $350B in loan applications within one week. As for the banks prioritizing larger clients well, again, these are loans with no collateral and no personal guarantees and the SBA "guaranty" is anything but so of course the stronger clients are prioritized because there is less risk.
The EIDL SBA program is really the product for most small businesses but it got little fanfare since the supposed total forgiveness of the PPP loan seemed better since it was pushed as free money. EIDL offered rates at 4% over 15-30 years plus a $1K grant--per employee--up to $10K that didn't have to be paid back. That program was funded directly by the SBA and is the better choice for weathering the storm v. PPP that is primarily designed to keep people on payroll even if there is no work for them to do. Of course, the EIDL funds evaporated quickly as well and took much longer than the SBA said as far as getting funds was concerned.
Anyways, my employer is a very small bank that has handled this entire process by hand: every app goes to an individual via e-mail. No online application portal: actual phone conversations. Even though I'm a banker--which I never thought I would be--I don't generally bang the drum for the banking industry as there are a lot of issues with it: it's why I've never worked for a large bank in my 20 year career. I'll generally be right there in line to take a dump on Wells Fargo like everyone else; however, this is the craziest thing that I've seen during those 20 years and the real fault for all of this falls on the SBA/government. They set the guidelines and want for-profit institutions to somehow just book and fund over $500B on a first-come, first-serve basis. The volume of applications is insane and the SBA is still holding banks to follow "know your customer" rules so it makes sense that existing clients are going to be prioritized. In that same vein, a for-profit institution risks losing important clients if they don't take care of their PPP request. So a for-profit, non-government entity should have its business impacted due to a government forced program placed upon them? If the government wants banks to be its funding arm of this, the banks have to get something out of it and the loan fees won't offset the future revenue losses brought about by losing top clients who leave a bank for another one since their existing bank didn't get them their PPP loan. It's been great for us since we've been able to take care of our existing clients and obtain new ones who came to us from the big banks but I get why the big banks did what they did. Ethically it doesn't look good but expecting strong business ethics from a big bank is a fool's errand.