NHL 2020-21 Arena Restart Protocols
- Thread starter Fenway
- Start date
LeHab
Registered User
- Aug 31, 2005
- 15,957
- 6,259
tarheelhockey
Offside Review Specialist
Quick summary of what it says under Guest Requirements, since that will be the key section for us fans once we are able to attend games again.
Basic health procedures
In order to properly ensure thorough and complete disinfection of rooms after a prior event, game or use, Guests are prohibited from entering Front-of-House Areas until complete disinfecting has occurred.
All Guests over the age of two (2) years will be required to properly wear a facecovering (cloth or surgical type mask) at all times while in the Arena
The Club/Arena is required to implement a health screening protocol for Guests entering its Arena, via electronic means or otherwise
Pre-game and staffing
When opening its NHL Arena to Guests, if permitted by local governmental authorities, each Club shall construct its ticketing manifest to provide for the sale of tickets in groupings identified as “Pods” to accommodate family members, friends, and/or trusted acquaintances to attend together
When NHL Arena capacity is limited, the Club should determine a process to prioritize ticket purchase opportunities and options by membership category (e.g., season ticket and partial plan members, etc.)
Staffing levels, if buildings open with Guests, shall exceed standard capacity calculations commensurate with typical gameday operations.
No hard rules, but lots of suggestions about using digital ticketing, QR codes, etc for both ticketing and parking.
In-game procedures:
Painting the third stair or escalator step a different color to clearly identify physical distancing markers.
The allowance of bags for Guests at NHL Arenas is prohibited unless the Arena utilizes an X-Ray machine to screen bags upon entry, including purses and clutches. Employing a clear bag policy is not a replacement for the use of X-Ray machines.
Ensuring queue lines are clearly laid out and eliminate cross-paths.
Emphasis on digital/contactless alternatives for promotions (e.g. items placed on seats rather than handed out at the door)
Recommendations for contactless ordering and payment for concessions/merch, and physically re-designing spaces to promote distancing
Requiring pre-packed cutlery, straws, condiments. Recommended discontinuation of self-serve, re-fills, and lidless drinks.
Creating additional Information / Guest Services areas to prevent them from being a choke point.
All NHL Arena personnel should be mindful of choke points, which are locations where circumstances cause individuals to congregate in a non-physically distanced manner
Basic health procedures
In order to properly ensure thorough and complete disinfection of rooms after a prior event, game or use, Guests are prohibited from entering Front-of-House Areas until complete disinfecting has occurred.
Clubs are required to thoroughly clean and disinfect all areas addressed throughout this document, with a particular focus on “high touch, high risk” surfaces.
All Guests over the age of two (2) years will be required to properly wear a facecovering (cloth or surgical type mask) at all times while in the Arena
Enforcement of the mandatory face-covering requirement upon entry, and in venue by establishing a compliance management protocol including an escalation process for Club personnel, gameday staff and security to address Guest non-compliance, including removal from the Arena.
The only exception to the requirement to wear a face mask at all times is that Guests will be permitted to remove their face covering when actively eating or drinking, so long as appropriate physical distancing is maintained at all times
The Club/Arena is required to implement a health screening protocol for Guests entering its Arena, via electronic means or otherwise
Pre-game and staffing
When opening its NHL Arena to Guests, if permitted by local governmental authorities, each Club shall construct its ticketing manifest to provide for the sale of tickets in groupings identified as “Pods” to accommodate family members, friends, and/or trusted acquaintances to attend together
There must be a minimum six (6) foot radius distance between Pods to ensure appropriate physical distancing is maintained.
The first row of permitted seating for Pods must be located a minimum of four (4) rows, but no less than twelve (12) feet back, from standard rink side seating
The first seat located on one (1) side of each aisle (the same side, from the top of the section and down to the lowest row with permitted Guest seating) should be removed from the Club’s ticketing manifest
Any seats located within twelve (12) feet (or the equivalent in rows and/or seats) of Restricted Areas must be removed from the Club’s ticketing manifest, including seating located adjacent to vomitory railings, etc
The first row of permitted seating for Pods must be located a minimum of four (4) rows, but no less than twelve (12) feet back, from standard rink side seating
The first seat located on one (1) side of each aisle (the same side, from the top of the section and down to the lowest row with permitted Guest seating) should be removed from the Club’s ticketing manifest
Any seats located within twelve (12) feet (or the equivalent in rows and/or seats) of Restricted Areas must be removed from the Club’s ticketing manifest, including seating located adjacent to vomitory railings, etc
When NHL Arena capacity is limited, the Club should determine a process to prioritize ticket purchase opportunities and options by membership category (e.g., season ticket and partial plan members, etc.)
Staffing levels, if buildings open with Guests, shall exceed standard capacity calculations commensurate with typical gameday operations.
No hard rules, but lots of suggestions about using digital ticketing, QR codes, etc for both ticketing and parking.
In-game procedures:
Establish designated entrances based on seat location.Staggered arrivals if feasible
Painting the third stair or escalator step a different color to clearly identify physical distancing markers.
The allowance of bags for Guests at NHL Arenas is prohibited unless the Arena utilizes an X-Ray machine to screen bags upon entry, including purses and clutches. Employing a clear bag policy is not a replacement for the use of X-Ray machines.
Ensuring queue lines are clearly laid out and eliminate cross-paths.
Emphasis on digital/contactless alternatives for promotions (e.g. items placed on seats rather than handed out at the door)
Recommendations for contactless ordering and payment for concessions/merch, and physically re-designing spaces to promote distancing
Requiring pre-packed cutlery, straws, condiments. Recommended discontinuation of self-serve, re-fills, and lidless drinks.
Post-game procedures
Coordinated egress out of seating areas by even and odd sections following the conclusion of the game or any post game activities taking place in the Arena, including the dismissal of Guests row-by-row at the direction of gameday staff and ushers.Creating additional Information / Guest Services areas to prevent them from being a choke point.
All NHL Arena personnel should be mindful of choke points, which are locations where circumstances cause individuals to congregate in a non-physically distanced manner
LadyStanley
Registered User
New procedures include removal of glass behind benches, air purifier on benches. Expanded locker room space to have 6' between stalls. And arrivals before game not more than one hour, 45 minutes for all. All game day meetings virtual.
LadyStanley
Registered User
NHL asking for this change before Thursday games ( IOW today).
LadyStanley
Registered User
jiggsawpuzzle35
Registered User
If they are making these changes, why not expand the benches and make them the size of the ones you see in Europe. There are no fans rinkside this season so this is a no brainer.
LadyStanley
Registered User
tarheelhockey
Offside Review Specialist
LadyStanley
Registered User
LadyStanley
Registered User
LadyStanley
Registered User
LadyStanley
Registered User
Knights approved to host 15% capacity crowds at T-Mobile
VGK allowed to have 15% capacity for games starting next month. (Appears they had requested max capacity of 20%)
VGK allowed to have 15% capacity for games starting next month. (Appears they had requested max capacity of 20%)
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