How many people care about the new policy? It seems to be league wide since I've seen some other teams reference it. I personally don't care since I've used the mobile tickets for the last 2 years. I read the Dispatch article of people's complaints about it. Most of the complaints seem to be around PSL holders who still get the antiquated season ticket book that they are used to. Sure it is different but I don't believe it is such a big hassle that others are trying to make it out to be. I can sympathize for the older people who have yet to upgrade to a smart phone but sometimes you just need to move forward with progress. I saw a survey from 2 years ago that said smartphone ownership for those between 50 and 64 was at 74% but sharply increasing. The vast majority of people all seem to have smartphones of some sort at this point. They could have provided more details and communication about this in the off season but I don't see it as a big issue. Thoughts?