My DAZN subscription has been cancelled for no reason (canada)

[Power Man]

Subscribed in January this year, got an ema saying it came to an end (auto renewal is illegal in quebec IIRC) but we’re in November

Checked Twitter and it seems I’m not the only one having this issue

Did anyone here run into the same issue?

Click to read more...

 

[Juve]

Let me check my emails. I'll freak out if it got canceled!

Edit: I checked my emails. It did not cancel.

 

[Vamos Rafa]

What's the argument for auto-renewal being illegal?

 

[YNWA14]

I bought the year subscription and haven’t had any issues; didn't have any issues when I was month to month either though.

 

[Power Man]

Ok so just me lol (at least on HFboards)

 

[JeffreyLFC]

I bought the annual subscription after Liverpool comeback vs Barca last year (I could not just watch highlights for this game). I still have DAZN btw.

 

[Blender]

Mine is fine, I have the annual subscription. I'm not in Quebec though.

 

[Juve]

@Power Man

Is it okay now?

 

[Power Man]

@Power Man

Is it okay now?

Nah

gonna call them tomorrow

 

[Power Man]

Lol can’t even call them


I tried to contact customer service/tech support online, you must log in but it does not work and I get the error code 50 049 401

However when I log in in the main DAZN page it works


What a mess, never again

gonna subscribe to BeIN for la liga

 

[Duchene2MacKinnon]

Lol can’t even call them


I tried to contact customer service/tech support online, you must log in but it does not work and I get the error code 50 049 401

However when I log in in the main DAZN page it works


What a mess, never again

gonna subscribe to BeIN for la liga

Bein hasn’t been great tbh. You can’t watch repeat of games... better than nothing for now.

 

[Power Man]

Bein hasn’t been great tbh. You can’t watch repeat of games... better than nothing for now.

ah ok, thanks for the heads up

At least both DAZN and BeIN upload game highlights on their Youtube channels, I can live with that

 

[Power Man]

So

Bein hasn’t been great tbh. You can’t watch repeat of games... better than nothing for now.

I subscribed today to Bein connect
Can’t login on Roku or iOS (login and pass are correct, since they work on browser)

wonderful

 

[Duchene2MacKinnon]

So

I subscribed today to Bein connect
Can’t login on Roku or iOS (login and pass are correct, since they work on browser)

wonderful

Yeah sorry should’ve mentioned that.... try google chrome I downloaded that and it works

 

[Power Man]

Yeah sorry should’ve mentioned that.... try google chrome I downloaded that and it works

On what device did you install Chrome to a watch bein

 

[Power Man]

By the way turns out my dazn was cancelled was because the payment never got through (they admitted it’s their fault)
Which means I got 9-10 months of free dazn lol

 

[Duchene2MacKinnon]

On what device did you install Chrome to a watch bein

My laptop. On my phone and iPad you can just get the app. Either way it’s meh. I get pretty much nothing other than the game live. Not worth it hoping for a better long term solution.

 

[Power Man]

My laptop. On my phone and iPad you can just get the app. Either way it’s meh. I get pretty much nothing other than the game live. Not worth it hoping for a better long term solution.

Ugh

I can’t even watch on my iPhone app

once I log in I just get a black blank screen

 

[Duchene2MacKinnon]

Ugh

I can’t even watch on my iPhone app

once I log in I just get a black blank screen

What are you using?

 

[Power Man]

What are you using?

Iphone X
Latest iOS version

 

[Duchene2MacKinnon]

Iphone X
Latest iOS version

At the bottom should be a live option click on that the games should pop up. Your on the “home screen” which is basically nothing.

 

[Power Man]

At the bottom should be a live option click on that the games should pop up. Your on the “home screen” which is basically nothing.

Tried that

same issue, re-asks me to log in

 

[Duchene2MacKinnon]

Tried that

same issue, re-asks me to log in

Are you logged on to many devices??

 

[Power Man]

Are you logged on to many devices??

Nope just 2

(not really logged on though since I can’t log in)

 

[Juve]

@Power Man I am officially dubbing you the new Bad Luck Brian.