I got this uber duper TV as a gift and it's like everything seems accelerated when I watch a movie either on any channels or on bluray/DVD like those Charlie Chaplin silent movie. lol I watched the new episode of Vikings the other day and it's like I had Vertigo cause everything was moving too fast. I wonder if it's something I need to fix on this TV or that maybe my Videotron machine cannot keep up whatever. I just hope this is not the future of TV cause it takes away from the enjoyement of watching anything. Maybe I should call the shop where the TV came from.
There is a paying service that is usually suggested when you acquire a new TV to help you calibrate it.
Most often, that service is not really needed.
However, in the case you describe, you may want to look into a few things.
This may be a common problem associated with this kind of TV set. If it is, you'd be well-advised to contact the store or the technical department of the manufacturer. It could well be this problem has been flagged already but the store either knew about it or has been in the dark if it's a new product.
Once you've cleared that, and especially if it's an highly advanced set, then any tinkering can lead you into many hours of experimentation since you are working without the benefit of instruments to pigeon-hole the problem:
How to Get the Best Picture Quality from Your 4K TV
If you have established that the problem is not with this particular model, then it may well be that they have sold you a lemon. It happens. Or maybe the TV was mishandled between its manufacturing and until it arrived at your residence.
Assuming it's a matter of settings, then try and work out an arrangement with the store to have a technician come and see it. And if they don't have anyone, then see if you can get them to pay for an external service like Geek Squad -- their services are usually offered via merchants at the point of sale. Maybe they'll agree to pay for all of it or part of it -- but you absolutely need a diagnostic especially that you've just gotten the TV.
If you sit on it for too long, the easier it will be for the store to put the onus of the TV's operation, on you.
Hoping this helps. Good luck.