An update posted on the Garden web site a couple of weeks ago said that technicians have completed a full modification to Loge seating sections, adjusting seat back angles to improve legroom. I don't know how big you are but I am not terribly tall and my knees were up against the seat back in front of me. Games I have gone to after the 17th I did notice a slight improvement in leg room. But don't hold your breath on the seat width I think we are stuck with that.
This is my biggest complaint, and, sadly, I think you're right. I don't see how they pop out a seat in some of the balcony sections and magically install seats that match the width of the old seats.
One other thing I've noticed form the birds-eye view - section 10 in the loge has a row with 22 (!) seats! Imagine if you're in seat 11-12 in that row, and you have to climb over 10 people to get to the aisle? I don't think it was that way before, but I could be wrong.
The main question is what they plan to do to make it up to STHs. My pipe dream would be some combination of:
1) Refund of the regular season price increase from 2018-2019 to 2019-2020.
2) A freeze on future price hikes for regular season AND playoff ticket packages for STHs until a significant and meaningful change is made to the seating.
3) Make the first preseason game free for 2020-2021.
4) A food and beverage card (aka the "Jumbo homemade meatball" option) with some preloaded amount on it.
5) Half-priced food and non-alcoholic (thanks, Ground Round!) beverages for select weekday games (aka the Aramark option - if Fenway can produce a $5 ticket, 1 inning game with $1 hot dogs, Delaware North can damn well cut prices for a game or two per month)
6) An additional Team Event or two. For any Bruin that shows up to more than one event, a significant donation to the charity of their choice - frankly, it's not the players' responsibility to pick up after the owners' doo-doo, so they should get something for this.
7) Restore the State of the Bruins event, with Charlie and Jeremy in attendance, like how it used to be. Throw it up as a live webcast, too.
8) A public apology, and regular updates. It's been 20 days since a three-sentence update on the website, and 27 days since the longer message that promised to "make it right for guests". At least once a month until the problem is -actually- fixed....they're not there yet, but I'd like to know if that October 17th update means they think they're done? Because they're not. It'd be nice for the Globe to run a "One Month Later" article, but I'm not sure if that'll happen - but I'm 100% certain that the meager response we got was due to all the media coverage of the new seating.
9) It's November already. Get the promotions page up - and have extra promotions, with at least double the number of items given away. With the increased capacity, 5,000 bobbleheads/hats/whatever will go too quick - make it 10K. I guess they're just nixing all promotions this year? The page also usually has the "special nights" listed - military night, cancer night, EMT night, hearth health night, etc. Every team in the Atlantic except for Buffalo has some form of a promotions page up.
None of these actually solve the problem. I'd love for them to rip up the seats this summer and put seating back in that's as close to the old configuration as possible, but I know that's not realistic. But it would be recognition that they made a big mistake, and would be a meaningful way to make it up to the fans.