How to lodge a complaint about the ACC/ Toronto Maple Leafs

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HarrisonFord

President of the Drew Doughty Fan Club
Jul 20, 2011
21,918
1,844
Toronto
It is true. I have heard this from plenty of people that I know and even last night people sitting down my row 4 seats away stood up and cheered after a penalty kill and I looked behind me and the people behind all rolled their eyes and made off hand remarks.

When I went to Ottawa for the Leafs game everyone was going nuts. :shakehead

were you in section 318 by any chance?
 

mikeo1

Registered User
Jan 6, 2008
2,902
310
Vancouver
Sounds like you were the one who complained :sarcasm:

Like I said, there's a time to stand and a time where you should sit.

Standing up to cheer after a penalty kill is fine because there likely isnt an exciting play going on at the time.

Standing every time the Leafs are pressing the offensive zone is not a good time to stand, as you're preventing fans from watching a key and exciting play in the game.

The OP should have used more discretion. The usher's request was perfectly reasonable, and brushing him off was not a wise decision.
 

Phaneuffan3

Beleafer
Aug 22, 2011
318
0
The HC - Ontario
You stood up during play. You likely disrupted the enjoyment of the game for those around you. Someone complained and you didnt acquiesce to the warning.

It's an arena, not a movie theatre, not a classroom. If there was a concert at the acc, would it be unacceptable to stand up? For Christ sakes he's an enthused fan, should have hauled the whining ***** behind him. Fans go to enjoy a game a pay money, they have the right to stand up. If he was yelling using profanity and being a general nuisance I could see it, however, based on the description dtm has given, that does not seem to be the case.
 

Kessley Snipes*

Guest
Like I said, there's a time to stand and a time where you should sit.

Standing up to cheer after a penalty kill is fine because there likely isnt an exciting play going on at the time.

Standing every time the Leafs are pressing the offensive zone is not a good time to stand, as you're preventing fans from watching a key and exciting play in the game.

The OP should have used more discretion. The usher's request was perfectly reasonable, and brushing him off was not a wise decision.

This.

too many bleeding hearts around here sometimes who want nothing else but to stick it to the man. Fans don't get removed for no reason. He ignored the requests of the usher.
 

mikeo1

Registered User
Jan 6, 2008
2,902
310
Vancouver
It's an arena, not a movie theatre, not a classroom. If there was a concert at the acc, would it be unacceptable to stand up? For Christ sakes he's an enthused fan, should have hauled the whining ***** behind him. Fans go to enjoy a game a pay money, they have the right to stand up. If he was yelling using profanity and being a general nuisance I could see it, however, based on the description dtm has given, that does not seem to be the case.

Its neither a concert nor a movie theatre. Its in between. Hence, you can stand at some times and you sit at some times.
 

Kessley Snipes*

Guest
It's an arena, not a movie theatre, not a classroom. If there was a concert at the acc, would it be unacceptable to stand up? For Christ sakes he's an enthused fan, should have hauled the whining ***** behind him. Fans go to enjoy a game a pay money, they have the right to stand up. If he was yelling using profanity and being a general nuisance I could see it, however, based on the description dtm has given, that does not seem to be the case.

The fans behind him who had their view obstructed by his standing during unnecessary points in the game also paid money to enjoy it.

Op was warned. He chose to ignore it and he faced the consequence of that decision. Why is this such a difficult concept.
 

Phaneuffan3

Beleafer
Aug 22, 2011
318
0
The HC - Ontario
Its neither a concert nor a movie theatre. Its in between. Hence, you can stand at some times and you sit at some times.

Lol, you mention in a earlier post about at moments of excitement it's ok to stAnd up, funny how that's not a clear black or white thing, what you deem as exciting (say a good musical) I may roll my eyes and say **** that, a rush up the ice is an exciting moment in the game in the context provided.
 

Muston Atthews

Bunch of Bangerz
Jul 2, 2009
32,642
5,008
Toronto, Ontario
You stood up during play. You likely disrupted the enjoyment of the game for those around you. Someone complained and you didnt acquiesce to the warning.

I just said I was warned once, I sat down and two minutes later I was escorted out by security. Usher apparently didn't take kindly to my sarcasm. And its a hockey game for gods sake.
 

ACC1224

Super Elite, Passing ALL Tests since 2002
Aug 19, 2002
73,760
39,243
It is pretty annoying when some constantly jump up every time they think something might happen. Pretty selfish, IMO.
 

Kessley Snipes*

Guest
Lol, you mention in a earlier post about at moments of excitement it's ok to stAnd up, funny how that's not a clear black or white thing, what you deem as exciting (say a good musical) I may roll my eyes and say **** that, a rush up the ice is an exciting moment in the game in the context provided.

Most teams have a code of conduct where fans agree implicitly by virtue of holding a ticket not to interfere with the enjoyment of other fans. Sounds like the OP broke this and was warned.
 

Phaneuffan3

Beleafer
Aug 22, 2011
318
0
The HC - Ontario
The fans behind him who had their view obstructed by his standing during unnecessary points in the game also paid money to enjoy it.

Op was warned. He chose to ignore it and he faced the consequence of that decision. Why is this such a difficult concept.

It's an assumed risk when you buy your ticket, just like someone could spill on you or you could be hit by a puck.

And you mention the people behind him takin issue with it? However op made no mention that someone behind him informed him that was a problem.
 

Muston Atthews

Bunch of Bangerz
Jul 2, 2009
32,642
5,008
Toronto, Ontario
Like I said, there's a time to stand and a time where you should sit.

Standing up to cheer after a penalty kill is fine because there likely isnt an exciting play going on at the time.

Standing every time the Leafs are pressing the offensive zone is not a good time to stand, as you're preventing fans from watching a key and exciting play in the game.

The OP should have used more discretion. The usher's request was perfectly reasonable, and brushing him off was not a wise decision.

It wasn't every time. It was about 3 times when it looked as if the Leafs may have had a scoring chance. I also did not brush the usher off. I listened to him and sat down and just said "yeah okay bud."
 

Kessley Snipes*

Guest
It's an assumed risk when you buy your ticket, just like someone could spill on you or you could be hit by a puck.

And you mention the people behind him takin issue with it? However op made no mention that someone behind him informed him that was a problem.

they likely didnt inform the op and went straight to the usher so as to avoid conflict.
 

BayStreetBullies*

Guest
You stood up during play. You likely disrupted the enjoyment of the game for those around you. Someone complained and you didnt acquiesce to the warning.

Standing up and cheering at games is a past time in sports. If people go to hockey games and get upset when that happens, then they're stupid.
 

Muston Atthews

Bunch of Bangerz
Jul 2, 2009
32,642
5,008
Toronto, Ontario
Did anyone sitting behind you ask you to stop jumping up?

No body said anything to me, no. I did notice them shaking their heads and making offhand remarks to a couple guys (Avs and Leafs fans) who were very exuberant when exciting things would happen.

Most teams have a code of conduct where fans agree implicitly by virtue of holding a ticket not to interfere with the enjoyment of other fans. Sounds like the OP broke this and was warned.

I was enjoying the game way more than they were.
 

pucci2001

Registered User
Jun 3, 2012
1,607
30
Yeah something tells me this guy isn't the angel he is purporting to be in this thread. Two sides to every story. Glad you were removed.

Guilty until proven innocent right? Give your head a shake. Do you look down your nose at everyone or only people that open their mouths about being mistreated?
 

threeGo

Registered User
Oct 18, 2011
1,574
0
Toronto
No body said anything to me, no. I did notice them shaking their heads and making offhand remarks to a couple guys (Avs and Leafs fans) who were very exuberant when exciting things would happen.



I was enjoying the game way more than they were.

Now you just sound conceited. A person doesn't have to be doing what you were doing to enjoy the game. An old man who sleeps on the ground outside everyday might be the happiest person on the planet and you wouldn't even know it because he doesn't feel the need to show it to everyone else. I think the other side of the story is quite obvious now and that you deserved to have been kicked out.
 

mikeo1

Registered User
Jan 6, 2008
2,902
310
Vancouver
Lol, you mention in a earlier post about at moments of excitement it's ok to stAnd up, funny how that's not a clear black or white thing, what you deem as exciting (say a good musical) I may roll my eyes and say **** that, a rush up the ice is an exciting moment in the game in the context provided.

Its human interaction. Its never black and white, but you should always use your discretion.

What is black and white are the rules, and the rules are that you listen to the usher. The OP should not have dismissed the usher.
 

mikeo1

Registered User
Jan 6, 2008
2,902
310
Vancouver
It wasn't every time. It was about 3 times when it looked as if the Leafs may have had a scoring chance. I also did not brush the usher off. I listened to him and sat down and just said "yeah okay bud."

Like I said, blocking someones view during a scoring chance is a good way to get a complaint. Especially three times during a tied game.

You may not felt like you brushed him off, but it sure seems like you did from what you're describing. He probably felt the same way.

When I was younger and stupider, I got kicked out of the amusement park because I was having "too much fun" (as I would have described it) on a roller coaster. What I was actually doing was endangering myself and the riders around me. Next time, think about the people around you and let this be a learning opportunity of what not to do when approached by someone in a position of authority.
 

Muston Atthews

Bunch of Bangerz
Jul 2, 2009
32,642
5,008
Toronto, Ontario
Now you just sound conceited. A person doesn't have to be doing what you were doing to enjoy the game. An old man who sleeps on the ground outside everyday might be the happiest person on the planet and you wouldn't even know it because he doesn't feel the need to show it to everyone else. I think the other side of the story is quite obvious now and that you deserved to have been kicked out.

I'm not saying that. I'm saying that I could tell they weren't having much fun because of the way they were reacting to people around them. Rolling their eyes and making off hand comments about people in my row being excited at a hockey game being an example. No one said anything to me about their displeasure of me standing up. I was warned once and promptly kicked out. In what way did I deserve to be kicked out?
 

Kessley Snipes*

Guest
Guilty until proven innocent right? Give your head a shake. Do you look down your nose at everyone or only people that open their mouths about being mistreated?

It's pretty clear he was guilty of breaking the rules given to him by the usher. I'm not looking down my nose I just think his whole "I'm the innocent victim" thing is a little overplayed here
 

diceman934

Help is on the way.
Jul 31, 2010
17,335
4,148
NHL player factory
It is completely absurd. The play was in the other zone while the Leafs were buzzing and I stood up cause I was excited. This happened a couple times throughout the third and then the usher said "This is the last time I'm telling you not to stand up or I'm getting security" and I replied back with "Yeah, okay bud." And sat down. 2 minutes later security comes and takes me (and my friend who was sitting) away. Apparently its guilt by association with the ACC. I was never warned other than the first (and apparently last) time the usher talked to me. Ridiculous

If that was it.....the dude usher should be dismissed.
 
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