I also called my rep today. After a long (1 hour plus) phone call about various topics and benefits of being a ticket member, I also re-upped for one more year. I was set against it going into the call, but I changed my mind during the talk and after another lengthy discussion with my STM partner (gf).
I did ask about the Town Hall and my rep confirmed that the Town Hall is indeed still happening this year. He said it was confirmed, though a date hasn't been confirmed yet. He said it might happen after the season concludes.
My rep also informed me that the city is increasing parking rates next year from $20 to $22/game. I opted to pre pay for the parking, receiving the 20% off rate. I was able to spread this across the payment plan.
We talked about the various 'special ticket giveaways' they had throughout the year (beanie, bobbleheads). If you really want something, you should call and ask your rep if he can get it. Mine took care of me and explained the process behind them.