As a member of the Young Guns staff I never like to see someone dissatisfied with our product. I'll put our product up against anyone's anytime but I didn't come here to argue with you about your opinion. You paid your money and you have every right to complain if you're not satisfied.
The one thing I did want to correct is that you said we were offering a "Hardcover copy" of our guide and that's not the case. We offer online access to our guide and a "hardcopy" version, which is simply a print version of our guide. We have never characterized our print version as some Hardcover publication or a glossy magazine or anything other than what it is.
Truth be told, if we could discontinue the print version without disappointing many of our subscribers, we would, but the fact is we have subscribers who want the print version. To meet that demand we decided at the start that we would not look to make any real profit on the print version but just cover our additional costs. The $5.00 difference in cost between the online and print versions gets eaten up for the most part by shipping, packaging and printing costs.
If you'd like to discuss this further feel free to email us at
[email protected].