No Fun Shogun
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It's a pretty big city it has roughly 700,000 people if you include the townships attached to it (Binbrook, Stoney Creek, Ancaster etc). That would put it roughly in the top 20 if it were in the US. I agree because there are no major connection in sports though that it gets little recognition. The Hamilton Tigers almost won a Stanley Cup
Put a town of 700,000 people next to a city the size of Toronto, and it immediately gets forgotten. Sorry, that's the way it works.
There's probably a few dozen towns of a quarter million or more in the U.S. that Canadians have never heard of or know nothing about. How many Canadians do you think don't know anything about Riverside or Chula Vista or Bakersfield? All big Californian towns that get overshadowed by their larger neighbors. How many people would know anything about Jacksonville, if not for the fact that they have an NFL team, despite being the largest city in Florida and the 11th largest city in the U.S.?
Also, you have to look at the simple fact that Canada just cares more about the U.S. than the U.S. cares about Canada. The vast majority of Canadians live relatively close to the U.S., the Canadian economy is utterly dependent on the U.S., every major professional sports league that Canada participates in, with the exception of the CFL, is majority American in its market cities, and Canadians are far more exposed to U.S. entertainment than vice versa. As a result, it's only to be expected that Canadians would know more about us than we know about them.