Authentication error

[Gaylord Q Tinkledink]

Trying to connect to wifi I get this error.

I'm using a Samsung A5. My buddy using an iPhone 8, or 9 (newer, but not the newest) connects no problem. Others with older iPhones can't.

All he does is type in his username and password and boom.

Me, I have those same options, plus the ability to see EAP method (whatever that is) and then Phase 2 Authentication.

I assume the problem must be there in phase 2 where his newer phone automatically picked the right one, while mine just picks the top in the list and I have to find the correct one ? Weekend, so no IT. You guys are probably better than him anyways.

Edit: when the password is correct will say it's wrong and also says credentials not valid.

Click to read more...

 

[Gaylord Q Tinkledink]

Is it possible that it might be only supportive of apple products?

 

[aleshemsky83]

Turn off the password to your wifi and see if it still has the same problem.

 

[Osprey]

Try setting Phase 2 Authentication to None and then trying with EAP method set to one of the top few options, which are the most common.

@aleshemsky83 It's an enterprise WiFi network, so he can't change anything about it.

 

[Gaylord Q Tinkledink]

Try setting Phase 2 Authentication to None and then trying with EAP method set to one of the top few options, which are the most common.

@aleshemsky83 It's an enterprise WiFi network, so he can't change anything about it.

I have

EAP Method
PEAP
TLS
TTLA
PWD
SIM
AKA
AKA'
FAST
LEAP

Phase 2
MSCHAPV2
GTC
SIM
AKA
AKA'

CA Certificate - Don't validate.

Not sure if that helps, or just means wait and ask IT.

My buddy just simply clicks on it and signs in and it works for him on his iPhone. Not sure if it's somehow set up for iPhones only?

Doesn't even ask him to pick anything else.

 

[Osprey]

I have

EAP Method
PEAP
TLS
TTLA
PWD
SIM
AKA
AKA'
FAST
LEAP

Phase 2
MSCHAPV2
GTC
SIM
AKA
AKA'

CA Certificate - Don't validate.

Not sure if that helps, or just means wait and ask IT.

My buddy just simply clicks on it and signs in and it works for him on his iPhone. Not sure if it's somehow set up for iPhones only?

Doesn't even ask him to pick anything else.

PEAP and TLS are the most common EAP methods and MSCHAPv2 is the most common authentication method (which is why they're all at the top). Try combinations of those, if you haven't yet.

No, the network wouldn't be set up for iPhones only. Newer iPhones may've been configured by your IT department with a profile or certificate to allow easy authentication, though. Other devices should still be able to connect, but by supplying all of the configuration data manually.

 

[Gaylord Q Tinkledink]

PEAP and TLS are the most common EAP methods and MSCHAPv2 is the most common authentication method (which is why they're all at the top). Try combinations of those, if you haven't yet.

No, the network wouldn't be set up for iPhones only. Newer iPhones may've been configured by your IT department with a profile or certificate to allow easy authentication, though. Other devices should still be able to connect, but by supplying all of the configuration data manually.

Thanks for your help. Tried a combination, but didn't work. Going to give my info to my buddy and see if he can sign on through his iPhone. Wouldn't surprise me if the IT didn't set something up, or didn't set up my profile right.

 

[The Faulker 27]

Thanks for your help. Tried a combination, but didn't work. Going to give my info to my buddy and see if he can sign on through his iPhone. Wouldn't surprise me if the IT didn't set something up, or didn't set up my profile right.

Is it happening on any wifi network, or just the network at your work?

 

[Gaylord Q Tinkledink]

Is it happening on any wifi network, or just the network at your work?

Just at work.

At home, or at a friend's place if I need to connect it's no problem.