I eat at the game often, but usually during warm-ups. It's a 2-hour drive from Decatur and my choices are to eat before I leave and be hungry by the end of the game, or eat when I get there and be good for the rest of the evening. So the refreshment stands are important to me.
I don't like handing my phone over for the ID card. Let me hold it while they scan it, or put a scanner where I can swipe my phone over it. Whatever. My phone is already broken. On top of which I don't really like the idea of someone handling food and phones. Phones aren't very sanitary. I don't even really like having to handle it myself right before eating.
Don't even get me started on the idea of ordering kiosks. Now, when I can order and pay from an app on my phone five minutes before the end of a period, then go pick up my food without a long line, then we'll be getting somewhere. But waiting in line to use a kiosk, then waiting in another line to get my food, is just nonsense.