A guy did respond immediately. I thought he would show some concern, and ask questions over why. Especially considering the length of time we've had STs. But all he did was confirm the cancellation request and that was it. I think that is your answer and gauge. I understand there is a waiting list for STs, soI'm sure someone will snap up ours. My bro and I will buy the 5-6 games we really like on places like Stubhub and go to those in the future.
That really surprises me. After the last lockout I was fed up with the NHL and cancelled the 4 lower bowl seats I had, was a STH since 1977, and like you was going to buy the games I wanted on the secondary market.
I got two calls, one from the season ticket rep and one from senior management. That was under the old Oilers ownership group led by Cal Nichols and they made a sound case for me to stay, that the lockout was necessary to fix the NHL business model and make the Oilers a viable franchise in a cap system.
It turned out in the last year or three of the DoD I couldn’t even give them to staff for games vs Buffalo or Arizona. The only reason I hung on was the new building and McDavid.
Now that the lustre of the new building is wearing off and the Oilers are having yet another non playoff year with tickets plentiful on the secondary market at reasonable prices I can see them bleeding off STH who are fed up.
I understand there is a huge wait list so pent up demand should soak up the lost STH but to allow long time customers to walk without so much as a conversation about why is beyond reproach. Customer retention in a non-playoff year after the expectations this team had should be first and foremost with the front office.
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