Is no one else having terrible trouble with this piece of **** ? It has been garbage for a few weeks now for me. I'm using it on Chrome, or trying to. I tried on Firefox as well and it's no better.
I'm in S. Korea - started having major problems early Dec. I went back and forth with the support cust. service - they told me to reboot the router and try changing my router setting (which turned into a nightmare for me - well, not really, but, really!!) and basically, after probably 10 or more emails back and forth - and none of the suggestions having ANY effect, SUDDENLY about a week ago, things started working again.
The only thing I did to my computer was:
1) started running my CC cleaner more frequently, esp. cleaning the registry (that free CC cleaner download works good = imo
2) I turned off my wifi (toggle it off) on my router when I am going to watch the game.
After trying different things with the router, I finally realized, AHH, why not turn the wifi off, so, the FIRST TIME I turned off the wifi and the game worked perfectly. And, has been working good ever since.
So, i kept turning the wifi off every time I watched a game for about a week, and then, I thought, I will NOW CONFIRM for sure that that solved the problem.
So, I logged in and clicked on a game with the wifi STILL ON, and, wth, the game worked perfectly.
So, I STOPPED TURNNING OFF THE WIFI - because that wasn't the making the difference.
I told nhl.com right from the get go, WHY WHY WHY can I watch earlier games in the year perfectly, BUT, it's the more recent games that I can't watch.
The reply was they use a distributive system, which means (from further away - as in S. KOrea), I might be connecting to a different network; he didn't admit that some networks can't handle the traffic as well, but, I suspect that is/was the problem.
ANYWAYS, all I know is that it's working near perfect again, in terms of NOT LAGGING and starting and stopping, and it's not buffering.
Guess you could try using CCleaner but I doubt that is your problem. Anyways, good luck.